Reception Administrator – Mediclinic
Reception Administrator Vacancy – Mediclinic Southern Africa
Mediclinic George is currently recruiting for a Reception Administrator to join its patient administration team in George.
Position Details
- Job Title: Reception Administrator
- Reference Number: 70467
- Job Type: Permanent
- Workplace Type: On-site
- Number of Positions: 1
- Closing Date: 31 May 2026
About the Role
The Reception Administrator will support patients throughout the admissions and discharge process while ensuring accurate administration, excellent customer service, and compliance with healthcare procedures. The role also focuses on minimizing operational and financial risks within the hospital environment.
Key Responsibilities
- Capture and process patient admissions and pre-admissions
- Manage bookings and discharge procedures efficiently
- Ensure compliance with patient administration policies and procedures
- Maintain patient confidentiality at all times
- Identify and prevent financial risks such as outstanding balances and blacklisted patients
- Handle patient records and administrative documentation accurately
- Assist with switchboard and front-desk operations
- Prepare for next-day admissions and bed allocations
- Deliver professional customer service to patients and visitors
Minimum Requirements
Essential Qualifications
- Grade 12 / Matric or equivalent qualification
Desired Qualifications
- Relevant administration or reception short courses/certificates
Essential Experience
- Previous administration or reception experience
Advantageous Experience
- Experience within a private healthcare or hospital environment
Required Skills & Knowledge
- Computer literacy (Microsoft Office)
- Knowledge of hospital admissions and discharge procedures
- Understanding of patient confidentiality policies
- Familiarity with Medical Aid Schemes and healthcare administration
- Knowledge of ICD and CPT codes
- AS400 patient administration system knowledge
- Strong communication and interpersonal skills
- Attention to detail and organisational abilities
- Ability to work under pressure in a busy healthcare environment
- Understanding of emergency and incident procedures
- Cash handling and financial risk awareness
Why Join Mediclinic?
Mediclinic Group Careers offers employees opportunities for growth, training, and career development within one of the leading private healthcare groups in Southern Africa.
