Client Service Officer IES Vacancy at Department of Employment and Labour – Apply by 05 June 2026
The Department of Employment and Labour is inviting applications for the position of Client Service Officer: Inspection and Enforcement Services (IES) in Mdantsane, Eastern Cape. This opportunity is suitable for candidates with Grade 12 who are interested in public service, client support, labour legislation and administration.
Client Service Officer IES Vacancy Details
- Position: Client Service Officer IES
- Department: Department of Employment and Labour
- Reference Number: HR4/4/1/186
- Salary: R280 278 per annum
- Centre: Mdantsane, Eastern Cape
- Closing Date: 05 June 2026
Minimum Requirements
Applicants must have:
- Grade 12 or equivalent qualification
- No previous work experience is required
This makes the vacancy suitable for entry-level applicants who meet the qualification requirement.
Knowledge Required
Applicants should have knowledge of:
- Relevant labour legislation and regulations
- Related International Labour Organization conventions
- Public Service Regulations
- Public Service Act
- Departmental policies, procedures and guidelines
- Batho Pele Principles
Skills and Competencies
Applicants should have the following skills:
- Interpersonal skills
- Telephone etiquette
- Interviewing skills
- Computer literacy
- Good verbal and written communication skills
- Ability to interpret legislation
- Problem-solving skills
- Client service orientation
Key Duties and Responsibilities
The successful candidate will be responsible for providing client support within the Department’s Inspection and Enforcement Services unit.
Main duties include:
- Rendering services at the helpdesk as the first point of entry within Registration Services
- Resolving complaints related to IES labour legislation received from clients
- Handling complaints in line with the IES Standard Operating Procedures
- Performing general administrative duties
- Participating in advocacy sessions when required
- Supporting the Department’s service delivery objectives
Employment Equity
The Department has indicated that priority will be given to:
- White males
- Coloured males
- Coloured females
- Indian males
- Indian females
- White females
- People with disabilities
How to Apply
Applications must be submitted to:
Deputy Director: Labour Centre Operations
Private Bag X19
Mdantsane
5219
Applications may also be hand delivered to:
No. 1 Mzaule Street, NU 1, Mdantsane
Email applications can be sent to:
Enquiries
For more information about this vacancy, contact:
- Contact Person: Mr Lisolomzi Mduduma
- Telephone: 043 761 3151
Closing Date
Applications for the Client Service Officer IES vacancy at the Department of Employment and Labour must be submitted on or before 05 June 2026. Late applications may not be considered.
Why You Should Apply
This vacancy is ideal for candidates who:
- Have completed Grade 12
- Want to work in the public sector
- Are interested in client service and administration
- Can communicate well with members of the public
- Want to gain experience in labour legislation and government services
Since no experience is required, this position offers a valuable opportunity to enter the public sector and gain practical experience in government administration and client support.
