Catch Call Centre Agent

Job Description

Minimum Requirements:
✓ Matric.
✓ Call Centre or Telesales work experience minimum of 1 to 3 years.

Requirements:
✓ Strong communication, both written and verbal
✓ Great active listening skills
✓ Exceptional interpersonal and rapport building skills.
✓ A patient and empathetic attitude
✓ Strong time management and organizational skills
✓ Adaptability and flexibility
✓ Comfortable working in fast-paced environments
✓ Troubleshooting skills, either basic or advanced, depending on the role and industry
✓ Computer literacy
✓ In-depth knowledge of our Company’s products and/or services
✓ Expertise in the customer service area we focus in, such as Wealth portfolios, short term insurance, Financial, and other areas of our business.

Duties:
✓ Pitch the business to potential new clients and book appointments with doctors for the financial advisor’s visit.
✓ Source leads from the different databases.
✓ Work closely with the financial advisors and their teams.
✓ Book appointments in accordance with the financial advisor’s diaries.
✓ Meet daily, weekly, and monthly targets.
✓ Know how to speak with our target market of medical professionals.
✓ Make a noticeable contribution to new business revenue.

This position is for highly motivated individuals who are target driven.