About the Capital Hotels
The Capital Hotels, Apartments & Resorts is a fast-growing hospitality group in South Africa, established in 2008. The company is known for its innovative “hybrid” accommodation model, which combines the convenience and comfort of fully serviced hotel experiences with the space and functionality of fully equipped apartments. This unique approach allows guests to enjoy both luxury and practicality, making it suitable for a wide range of travel needs.

With a portfolio of more than a dozen properties located in major cities such as Johannesburg, Cape Town, Durban, and Pretoria, the group caters to both corporate and leisure travelers. Each property is designed to provide flexibility and convenience, offering modern amenities such as on-site gyms, dining options, and conference facilities, ensuring a comfortable and well-rounded stay for all guests.

About the Capital Hotels Job as Receptionist 2026
The Capital Hotels is on the lookout for applicants who would like to works as a capable Receptionist interested in the fast-paced hospitality industry. With the The Capital Hotels Job as Receptionist, employees in the Receptionist role experience a positive and empowering work environment where they feel respected, valued, and truly heard. The organization fosters a culture in which individuals feel a strong sense of achievement and job security, making it an enjoyable place to work. Rather than following rigid hierarchies, the company promotes a hands-on approach where everyone contributes actively, focusing on getting things done instead of simply managing others.

Decision-making within the organization is efficient and responsive, particularly when it comes to recognizing and supporting high-performing employees. Talent is identified early and rewarded promptly, often through swift promotions, without unnecessary delays or lengthy approval processes. While hiring is based on relevant experience, career advancement is driven by personal values—especially a commitment to rigor, disciplined thinking, and consistent, focused execution.

You will be required to perform the duties below:

• Handle guest check-ins and check-outs efficiently, ensuring a smooth and welcoming arrival and departure experience
• Manage and update guest accounts accurately while processing all transactions throughout their stay
• Address and accommodate all guest needs, requests, and special requirements promptly to ensure a comfortable and satisfying experience
• Support guests with reservations whenever needed, including making, modifying, or confirming bookings.

The selected applicants will be enetitled to a salary of R8 000 per month.

General Duties as Receptionist

• Greet and welcome guests or visitors in a friendly and professional manner
• Answer, screen, and direct incoming phone calls promptly
• Manage reservations, bookings, and appointment scheduling
• Check guests in and out efficiently while verifying necessary details
• Handle inquiries, requests, and complaints with professionalism and care
• Maintain the front desk area to ensure it is clean, organized, and presentable
• Process payments, issue invoices, and manage basic financial transactions
• Coordinate with housekeeping and other departments to ensure smooth operations
• Maintain accurate records of guests, visitors, and communications
• Handle incoming and outgoing mail, packages, and deliveries
• Provide information about services, facilities, and local attractions
• Ensure security procedures are followed, including monitoring access and reporting incidents
• Assist with administrative tasks such as filing, data entry, and document preparation
• Uphold company policies, procedures, and customer service standards at all times.

Eligibility Criteria
Do you believe you have the skills and qualities needed to apply for a Receptionist position at The Capital Hotels? Make sure to submit your application as early as possible to maximize your chances of being considered. Before applying, it’s important to carefully review the eligibility requirements for the role. These criteria are designed to assess whether you are a suitable candidate for the position. Taking the time to evaluate your qualifications against these standards will help you better understand your readiness for the role.

The The Capital Hotels Job as Receptionist Eligibility Criteria are as follows:

• Obtain a Matric qualification
• Earn a qualification in hospitality or a related field
• Gain 1–2 years of experience working as a receptionist
• Demonstrate strong computer literacy, particularly in MS Office and a reputable PMS such as Protel
• Apply a hands-on problem-solving approach and remain calm under pressure while managing incidents and investigations
• Work effectively both independently and as part of a team.
• Maintain honesty and demonstrate a high level of trustworthiness at all times
• Pay close attention to detail in all tasks
• Present yourself professionally and communicate clearly and confidently
• Act as a team player and lead by example in the workplace
• Be willing and able to work flexible shifts
• Handle sensitive information with strict confidentiality and exercise a high level of diplomacy.

Application Instructions
Apply online: The Capital Hotels Job as Receptionist 2026.

Please follow the application instructions below:

1. It is recommended to use Google Chrome to ensure the application website functions properly
2. Provide complete and accurate information when filling out the form, ensuring your personal details truly represent your current situation
3. Carefully review your entries before submitting, as the selection committee will examine them in detail. Any incorrect information may lead to disqualification
4. Submission of your application indicates your agreement to allow the selection committee to use your personal data for registration purposes
5. Expect an additional screening process to confirm the validity of your application; any false information will result in disqualification
6. Applications must be submitted only through the official portal, as submissions via hand delivery, fax, or other channels will not be accepted.

Closing Date
Applications for the Capital Hotels Job as Receptionist must be submitted before the closing date on 07 May 2026.

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