Specialist Sales Associate – Totalsports (Goldfields Mall)

Location: Welkom, Free State

Job ID: 6563

Job Type: Permanent/ Full-time

Closing Date: 14 March 2025

Table of Contents

Job Description

Job Overview

Total sports (TFG Brand) is looking for a passionate and results-driven individual to join our team in selling Value-Added Services (VAS) products, including Media and Insurance, at our retail stores.

Key Responsibilities

The role of the Specialist Sales Associate involves the following duties and responsibilities to be fulfilled:

Serve as a VAS ambassador, delivering an exceptional customer experience.
Proactively sell Insurance and Media products to new and existing customers in-store, ensuring that their needs are met with tailored solutions.
Promote a wide range of products while actively monitoring sales performance against targets.
Identify new sales opportunities and actively pursue them.
Effectively address customer objections and concerns to reduce product cancellations, using persuasive communication while maintaining high standards of ethics and integrity.
Uphold integrity and professionalism throughout the sales process, demonstrating honesty and transparency.
Build and maintain strong relationships both within and outside the organization.
Approach new challenges with enthusiasm, urgency, and a high energy level.
Comply with the National Credit Act (NCA) and Protection of Personal Information (POPI) guidelines to ensure responsible lending practices.
Be flexible with working hours to meet business needs.
Stay proactive in self-development and continuous learning, particularly through online platforms like PeopleConnect.
Open and manage new customer accounts while maintaining a proven track record (Portfolio of Evidence required).

Qualifications and Experience

Applicants will be required to meet the following minimum requirements to be considered for this role:

Grade 12 certificate.
Proven experience in a sales environment.
Previous experience in the Insurance or Media industry (advantageous).

Skills and Competencies

Proficiency in MS Office.
Strong verbal and written communication abilities.
Excellent sales and negotiation skills.
Ability to work independently and take initiative.
Detail-oriented with strong problem-solving abilities.
Capacity to perform effectively under pressure.
High energy levels and a positive attitude.
Quick learner, capable of adapting to new concepts through online courses.
Outstanding customer service skills, with the ability to build and maintain strong customer relationships.
Demonstrated success in achieving and surpassing sales targets in a retail environment.
Adaptability to thrive in a dynamic and fast-paced setting.
Must have a smartphone for TEAMS meetings.

Behavioral Competencies

Adhering to Standards: Ensures quality and compliance in all aspects of work.
Continual Improvement: Actively seeks ways to enhance processes and performance.
Decision Making: Analyzes complex situations to make timely and effective choices.
Driving & Persevering: Maintains motivation and resilience when pursuing goals.
Leading Others: Inspires and guides colleagues to achieve shared objectives.
Meeting Customer Expectations: Consistently provides outstanding service.
Planning & Organizing: Adopts a structured approach to manage tasks efficiently.
Relating & Networking: Builds professional relationships to support business success.

How to Apply

Please note// Applications for the Specialist Sales Associate position may only be submitted online through the official TFG Careers website. Follow the instructions provided below to assist you apply.

Read through the summary of the Specialist Sales Associate position provided above for important details that you need to know regarding the post before you apply and then click on the APPLY HERE tab below on the location you want to apply to. It will redirect you to the original post on the TFG Careers website.

APPLY HERE