Receptionist – Herotel (Kroonstad)

Receptionist – Herotel (Kroonstad)

Location: Kroonstad, Free State

Job Type: Permanent/ Full-time

Minimum Experience: Entry Level

Closing Date: Not Specified

Job Description

ROLE PURPOSE

The Receptionist serves as the first point of contact for both internal and external clients, delivering a warm, professional, and efficient service that reflects the company’s commitment to excellent customer care.

Key Responsibilities (including but not limited to)

The role of the Receptionist involves the following duties and responsibilities to be fulfilled:

• Answer and transfer incoming calls in a professional manner.
• Greet and guide customers and visitors in a courteous and helpful way.
• Ensure visitors and clients receive excellent service during their visit.
• Maintain a well-organized and welcoming front desk area as the company’s representative.
• Direct phone calls and messages to the appropriate departments or individuals.
• Coordinate the use of meeting rooms.
• Provide general administrative assistance to management.
• Manage incoming and outgoing mail and courier deliveries.
• Properly file documents and maintain updated records.
• Ensure the reception area is tidy and compliant with company policies and procedures.

Required Skills and Experience

Applicants will be required to meet the following minimum requirements to be considered for this role:

• Minimum of 2 years’ experience in a receptionist role.
• Proficient in Microsoft Office.
• Strong background in customer service.
• Dependable and detail-oriented.
• Strong communication and teamwork abilities.
• Problem-solving skills and ability to prioritize tasks.
• Excellent time management.
• Professional appearance and demeanor.
• Fluent in both English and Afrikaans.
• Capable of following detailed instructions accurately.

Educational Requirements

• Grade 12 or an equivalent NQF Level 4 qualification

How to Apply

Please note// Applications for the Receptionist position may only be submitted online through the official herotel Careers website. Follow the instructions provided below to assist you apply.

Read through the summary of the Receptionist position provided above for important details that you need to know regarding the post before you apply and then click on the APPLY HERE tab below. It will redirect you to the original post on the official herotel Careers website.

APPLY HERE