Helpdesk Agent vacancy at Capitec Bank

Helpdesk Agent vacancy at Capitec Bank

Deadline: Ongoing / Not specified

Location: Bellville, South Africa

Helpdesk Agent vacancy at Capitec Bank

Capitec Bank is recruiting and accepting applications for Helpdesk Agent vacancy.

Purpose Statement: To provide effective service to branches by responding to and answering operational queries.

Minimum Experience:

• 1 – 2 years contact centre

Ideal:

• Experience in a banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Minimum Knowledge:

• Call centre processes and procedures
• Customer care and service protocols
• Basic IT knowledge

Ideal:

• Capitec Bank systems

Skills

• Communications Skills
• Problem solving skills
• Telephonic / Call skills
• Attention to Detail

Conditions of Employment

• Clear criminal and credit record
• Willing to work regular shifts or weekends or rotational standbys

How to apply

To apply, visit Capitec recruitment portal.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Should you not hear from the Company within 21 days after the closing date of applications, your application shall be deemed to be unsuccessful.