Call Centre Operator (Logistics) Opportunity 2025
Location: Pretoria, Gauteng, South Africa
Salary: R10,000 – R15,000 per month
Job Type: Full-time, Permanent
Application Deadline: Open until filled
Join a leading logistics company in Pretoria as a Call Centre Operator and play a vital role in ensuring seamless operations in a fast-paced, 24/7/365 environment. If you’re a proactive communicator with a passion for logistics and problem-solving, this is your chance to thrive in a dynamic career!
About the Role
As a Call Centre Operator, you’ll be at the heart of logistics operations, coordinating transport activities, managing breakdowns, and monitoring journeys. This role requires strong organizational skills and the ability to handle high-pressure situations while delivering exceptional service.
Industry: Logistics, Supply Chain, Transportation
Work Schedule: Shift Rotation (3 Days On / 3 Days Off)
- Day Shift: 06:00 – 18:00
- Night Shift: 18:00 – 06:00
Key Responsibilities
- Handle incoming calls and inquiries related to logistics and transport operations.
- Coordinate and monitor journey schedules, ensuring timely deliveries.
- Manage and resolve transport-related issues, such as breakdowns or delays.
- Communicate effectively with drivers, clients, and internal teams.
- Maintain accurate records and provide real-time updates on operations.
- Ensure high standards of customer service and operational efficiency.
What You’ll Gain
- Competitive salary (R10,000 – R15,000 per month).
- Hands-on experience in a high-demand logistics environment.
- Opportunities for career growth within a well-established company.
- Exposure to a dynamic, 24/7 operations team.
Requirements
- Education: Grade 12 or equivalent (required); Diploma in Logistics or Transport Management (advantageous but not essential).
- Experience: 2–3 years in a similar role within the logistics or transport industry.
- Language Skills: Fluent in English (required); Afrikaans (desired); additional South African official languages (advantageous).
- Availability: Willing to work rotating shifts, including weekends and public holidays.
- Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and coordination abilities.
- Ability to thrive in a fast-paced, high-pressure environment.
- Basic computer literacy for record-keeping and reporting.
How to Apply
- Prepare Your Application: Update your CV to highlight relevant experience in logistics, communication skills, and shift work adaptability.
- Submit Your CV: Email your application to logistics@hireresolve.za.com.
- Follow Up: Only shortlisted candidates will be contacted. Ensure your contact details are up-to-date.
Application Tips
- Tailor your CV to emphasize logistics experience and problem-solving skills.
- Highlight your ability to work flexible shifts and communicate effectively.
- Apply promptly, as positions in this high-demand industry fill quickly.
Why Join This Team?
- Competitive Pay: Earn R10,000–R15,000 per month with a stable, permanent role.
- Dynamic Environment: Work in a 24/7/365 call centre with a supportive team.
- Career Growth: Build a future in the thriving logistics and supply chain sector.
- Balanced Schedule: Enjoy a 3-day-on, 3-day-off rotation for work-life balance.
Seize This Opportunity
Take your logistics career to the next level with this exciting Call Centre Operator role. Apply today by emailing your CV to logistics@hireresolve.za.com and start driving your future in Pretoria’s logistics hub!
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