Branch Administrator – Ampath Laboratories | Polokwane
Branch Administrator – Ampath Laboratories | Polokwane, Limpopo
Permanent Healthcare Administration Opportunity
Ampath Laboratories is seeking a professional, organised, and customer-focused Branch Administrator to support the efficient operation of its Polokwane laboratory and Care Centre. This role plays a critical part in ensuring seamless administrative processes, quality patient service, accurate specimen handling, and effective branch support.
Job Details
- Position: Branch Administrator
- Reference Number: B270199
- Company: Ampath Laboratories
- Location: Polokwane, Limpopo
- Industry: Pharmaceutical & Medical / Healthcare
- Employment Type: Permanent
- Positions Available: 1
- Salary: Market Related
- Working Hours: 45 Hours Per Week
- Work Schedule: 6-Day Work Week
- Closing Date: 24 June 2026 at 21:00
About the Role
As a Branch Administrator, you will be responsible for maintaining efficient administrative operations within the branch while supporting patients, healthcare professionals, and laboratory staff. The position combines front-office customer service, specimen administration, billing support, and general branch administration to ensure smooth day-to-day operations.
You will contribute to Ampath’s commitment to service excellence by ensuring accurate record-keeping, timely processing of information, and professional patient interactions.
Minimum Requirements
- Grade 12 (Matric)
- 0–4 years of administration experience
- Valid South African Driver’s Licence (Code B)
- Own reliable transport
- Computer literacy and proficiency in Microsoft Office applications
- Previous healthcare, laboratory, pathology, or medical administration experience will be advantageous
Key Responsibilities
Administration & Records Management
- Capture and maintain accurate patient and laboratory information
- Prepare and manage administrative documentation
- Maintain organised filing systems and branch records
- Handle routine correspondence and data processing
Patient & Customer Service
- Welcome and assist patients professionally
- Guide patients through requisition and registration processes
- Answer incoming calls and respond to enquiries
- Resolve routine customer service issues efficiently
Billing & Financial Administration
- Process cash and card payments
- Assist with account and billing enquiries
- Generate pro forma invoices where required
- Maintain accurate financial records
Laboratory Support
- Receive and verify specimens against test requests
- Label, batch, and prepare specimens according to protocols
- Support the efficient flow of laboratory operations
- Assist with report distribution to doctors and healthcare facilities
Skills and Competencies
- Strong attention to detail
- Excellent organisational skills
- Effective verbal and written communication
- Time management and prioritisation abilities
- Customer service orientation
- Problem-solving capability
- Ability to work under pressure
- Professionalism and confidentiality
- Teamwork and relationship-building skills
Why Join Ampath?
- Work for one of South Africa’s leading pathology laboratory groups
- Gain experience in a respected healthcare environment
- Opportunity for career growth and development
- Inclusive and diverse workplace culture
- Meaningful role supporting quality patient care and laboratory services
