Bartenders x8 Sun International
Sun International
Reference Number
SI-868
Description
Main Purpose of the Job
To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved
and professionally executed
Requirements
Minimum requirements (Education and Experience)
Grade 12 preferred or Grade 10 (with relevant experience)
2 years previous experience as a bartender
Cocktail bartending experience would be advantageous
Work conditions and special requirements · Ability to work shifts that meet operational requirements
· Physically able to move operating equipment
· Have an open attitude to perform similar functions in alternative outlets due to operational requirements
Duties and responsibilities include
Prepared Work Area
Prepare mise-en-place, and conduct any other required checks and preparations for service
Identify issues with regards the bar display and surrounding areas in terms of appearance/
functioning of equipment and systems
Stock bar for service
Check cleanliness of own section or station
Service Execution
Keep up to date with regards food products, trends and drinks methodologies required to
deliver menus
Understand and conduct all tasks in line with Food & Beverage standard operating
procedures
Take guest orders accurately and timeously and place in the system
Explain menu items and make recommendations with regards beverage menu
Mix drinks and present beverage in line with guest order and outlet standards
Be attentive to guest requests
Clear glasses after guests have completed their drinks
Provide billing to guests
Conduct cash-ups at the end of service
Complete beverage stock sheets each shift
Leverage opportunities to upsell on promotional items
May be required to prepare cocktails in line with outlined recipes
Bar Standards
Understand and conduct all tasks in line with F&B standard operating procedures
Be aware of and comply with health, safety, hygiene and environmental regulations in the
outlets
Use and store operating equipment in line with specifications and safety regulations
Participate in stock takes
Conduct daily stock counts of bar smalls
Resolve or report on any anomalies to the required standards
Report on any breakages at the end of the shift
Customer Engagement
Connect with all guests by providing them with a warm welcome, greeting them with a
friendly smile, acknowledging them on arrival and departure, and ensuring respect at all
times
Interact with guests and provide professional service standards and relevant solutions
Identifies customers and understand their preferences
Educate customers on business unit facilities, products, reward programme and current
promotions
Handle any customer complaints, requests and / or suggestions to resolution, escalating if
necessary
Core behavioural competencies
Problem Solving
Collecting Information (listening; asking questions)
Dealing with Customers
Checking
Following Instructions
Team co-operation
Technical competencies
Beverage / Cocktail Product Knowledge
Barrister skills
Operating equipment use & care
Beverage service
Communications skill
Upselling skills
Basic Computer Literacy
Cashiering Services
Note:
The appointment of a candidate is at Sun International’s sole discretion, taking into account factors which Sun International considers relevant, including but not limited to Sun International’s employment equity plan.
Please note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application was unsuccessful.
Please note further that by applying for this position, you consent to Sun International “processing” your “personal information” as these concepts are defined in Protection of Personal Information Act 4 of 2013 as well as to Sun International conducting various reference checks and/or confirming the accuracy of information provided by you.
Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Cape Town
To apply for this job please visit suninternational.mcidirecthire.com.
