South African National Parks (SANParks) invites suitably qualified applicants to apply for the Room Attendant Vacancy at Golden Gate Highlands National Park. This exciting opportunity is based at the Golden Gate Hotel and Chalets and offers accommodation within the park. The closing date for applications is 10 June 2026.

Dreaming of Working in a National Park? This Opportunity Could Be for You

If you enjoy cleaning, keeping places neat and organized, and providing excellent customer service, then this Room Attendant position at SANParks could be the perfect opportunity. Working in one of South Africa’s most beautiful national parks offers a unique chance to build your career while surrounded by breathtaking natural scenery.

The successful candidate will be based at Golden Gate Highlands National Park and will report directly to the Chalets Supervisor. This role is ideal for hardworking individuals who take pride in maintaining clean and comfortable accommodation for guests.

About SANParks

SANParks is responsible for managing and protecting South Africa’s national parks. The organization plays a major role in conservation, tourism, and environmental protection while creating employment opportunities for thousands of South Africans.

Every year, visitors from around the world travel to national parks to enjoy wildlife, nature, and comfortable accommodation facilities. Room Attendants play an important role in ensuring guests enjoy a pleasant and memorable stay.

Working for SANParks provides valuable experience in the tourism and hospitality industry while allowing employees to contribute to one of South Africa’s most respected conservation organizations.

Room Attendant Job Overview

Position Information

• Job Title: Room Attendant
• Employer: SANParks
• Location: Golden Gate Highlands National Park
• Department: Golden Gate Hotel and Chalets
• Reporting To: Chalets Supervisor
• Paterson Grade: A2
• Closing Date: 10 June 2026

This position focuses on cleaning guest accommodation, maintaining public areas, assisting guests, and ensuring high standards of hygiene throughout the facility.

Why This Job Stands Out

One of the biggest benefits of this opportunity is that accommodation will be provided within the park. This can help reduce living and travel expenses while giving employees the chance to experience life in one of South Africa’s most scenic locations.

In addition to accommodation, the remuneration package includes:

• Basic salary.
• Allowances.
• Employee benefits as outlined in SANParks policies.
• Valuable tourism and hospitality experience.

Main Responsibilities

As a Room Attendant, your role will involve keeping guest facilities clean, comfortable, and ready for visitors.

Cleaning Guest Chalets

You will be responsible for cleaning guest accommodation areas, including:

• Changing bed linen.
• Sweeping floors.
• Mopping floors.
• Vacuuming rooms.
• Polishing furniture.
• Emptying rubbish bins.
• Maintaining high hygiene standards.

Cleaning Public Areas

Guests expect clean and welcoming facilities. Your duties will include:

• Cleaning shared spaces.
• Maintaining public areas around accommodation facilities.
• Ensuring cleanliness standards are consistently met.

Inventory Control

The successful candidate will:

• Monitor inventory items in chalets.
• Ensure required supplies are available.
• Report shortages when necessary.

Reporting Maintenance Problems

You will need to identify and report maintenance issues such as:

• Broken equipment.
• Damaged furniture.
• Plumbing issues.
• Other facility defects.

All maintenance problems must be recorded in the maintenance register and reported to supervisors.

Assisting With Laundry

When required, you may assist with laundry duties to ensure the smooth operation of the accommodation facilities.

Customer Service Responsibilities

Providing excellent customer service is a key part of the role. You will:

• Respond professionally to guest requests.
• Help meet customer expectations.
• Address guest concerns politely.
• Provide friendly and helpful service.
• Contribute to positive guest experiences.

Minimum Requirements

Before applying, ensure that you meet the minimum requirements for the position.

Educational Requirements

Applicants must have:

• Grade 12 (Matric), or
• NVC Level 4 qualification.

Experience Requirements

Candidates should have:

• 1 to 2 years of experience in public cleaning or a tourism-related environment.

The following will be considered an advantage:

• Certificate in Public Cleaning.
• Experience cleaning hotels, guest houses, lodges, or similar establishments.

Skills and Competencies Required

SANParks is looking for candidates with the following qualities:

Good Hygiene Practices

Maintaining cleanliness and hygiene is one of the most important parts of the role.

Communication Skills

Applicants should be able to understand and communicate in English.

Reliability and Responsibility

Successful candidates must be:

• Punctual.
• Neat in appearance.
• Responsible.
• Trustworthy.

First Aid Knowledge

Knowledge of First Aid will be beneficial and may help during emergencies.

Time Management Skills

The ability to organize daily tasks and complete them efficiently is essential.

Health and Safety Awareness

Candidates must understand and comply with Occupational Health and Safety (OHS) regulations at all times.

Working Conditions

Applicants should be aware that the role requires flexibility. The successful candidate will be expected to:

• Work weekends.
• Work public holidays.
• Work shifts.
• Assist other departments when requested by management.

Because tourism facilities operate throughout the week, flexibility is very important for this position.

Who Should Apply?

This opportunity may be perfect for you if:

• You have Grade 12 or NVC Level 4.
• You have cleaning experience.
• You enjoy working in the hospitality industry.
• You are friendly and customer-focused.
• You pay attention to detail.
• You are willing to work flexible hours.
• You would like to work in a beautiful national park environment.

How To Apply

Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:

Documents Required

Please address your application Letter, accompanied by a CV, to the following address:

Attention: Miss Relebohile Mofokeng

Golden Gate Highlands National Park

Private Bag X3

Clarens

9707

Fax: 086 625 7548

Email: Relebohile.Mofokeng@sanparks.org

Alternatively: CV’s can be hand delivered to the HR Offices at Golden Gate Highlands National Park between 08h00 and 15h30. Only quote Room Attendant – Brandwag Hotel in the subject line of your application.

Candidates who do not apply via the link provided will not be considered. https://forms.office.com/r/K3kuAte0Rf

All applications that do not comply with the relevant requirements will be regarded as incomplete and will not be considered. If you have not been responded to within 21 days of closing date

Closing Date

10 June 2026

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