TIH YES Learnership 2026: Junior Process Analyst Opportunity in Johannesburg
TIH YES Learnership 2026: Junior Process Analyst Opportunity in Johannesburg
Telesure Investment Holdings (TIH) is offering an exciting YES Learnership opportunity for a Junior Process Analyst in Johannesburg, Gauteng. This programme is aimed at young graduates who want to gain practical workplace experience and build valuable skills in customer service, administration, business processes and data management.
If you have completed Grade 12 and a business-related degree but have little or no formal work experience, this opportunity could help you take an important first step into the working world.
TIH YES Learnership 2026 Overview
Company: Telesure Investment Holdings (TIH)
Programme: YES Learnership
Position: Junior Process Analyst
Reference Number: JR105183
Location: Johannesburg, Gauteng
Experience: Entry level / approximately 0–3 months
Industry: Financial Services / Insurance
Closing Date: Not specified – applicants are encouraged to apply as soon as possible
About the TIH YES Learnership
The Youth Employment Service (YES) programme helps young South Africans gain meaningful workplace experience and improve their chances of securing future employment.
Successful candidates joining TIH as Junior Process Analysts will have an opportunity to develop practical skills while working in a professional financial services environment.
The programme can provide valuable exposure to customer service, administration, business systems, data capturing and day-to-day operational processes.
Minimum Requirements
Applicants should have:
- Grade 12 / Matric or an equivalent SAQA-accredited qualification
- A business-related degree
- Approximately 0–3 months of relevant work experience
- Good verbal and written communication skills
- Good attention to detail
- Basic computer skills
- The ability to work accurately with information
- A willingness to learn and develop professionally
Recent graduates with limited workplace experience are encouraged to apply.
Additional Qualifications That May Be an Advantage
Applicants with knowledge or academic exposure in the following areas may have an advantage:
- Statistics
- Analytics
- Business Analytics
- Web Development
- Content Management Systems (CMS)
If you completed modules, university projects or short courses related to these areas, include them clearly on your CV.
Duties and Responsibilities
As a Junior Process Analyst learner, your responsibilities may include:
Customer Service Support
You may assist customers by providing basic information about products, services and standard company processes.
Understanding Customer Needs
Learners may be required to ask appropriate questions and identify what assistance or information a customer needs.
Handling Customer Queries
You may assist with straightforward customer enquiries and help resolve issues according to established company procedures.
Capturing Information
Accurate data capturing will form an important part of the role.
You may be required to capture and update customer information on company systems, including Customer Relationship Management (CRM) platforms.
Explaining Products and Services
Successful candidates may help explain standard products, services, terms and processes to customers in a clear and professional manner.
General Administration
Administrative duties may include:
- Data capturing
- Filing
- Updating records
- Document management
- Maintaining customer information
- Supporting operational processes
- Completing routine administrative tasks
Following Company Procedures
Learners will be expected to follow TIH policies, quality standards, internal processes and applicable regulatory requirements.
Skills to Highlight on Your CV
Applicants should consider including relevant skills such as:
- Customer service
- Communication
- Data capturing
- Computer literacy
- Microsoft Excel
- Administration
- Analytical thinking
- Problem-solving
- Attention to detail
- Teamwork
- Time management
- Adaptability
- Organisational skills
You do not necessarily need formal employment experience to demonstrate these skills. University assignments, volunteer work, internships, temporary employment and student projects can also be useful examples.
Who Should Apply?
The TIH YES Learnership may be suitable for you if you:
- Recently completed a business-related degree
- Have little or no formal work experience
- Want to gain practical workplace exposure
- Are interested in business operations
- Want to work in the financial services or insurance industry
- Enjoy working with customers and information
- Have an interest in data, processes or analytics
- Are willing to learn new systems and procedures
- Can work in Johannesburg, Gauteng
Why This Opportunity Is Worth Considering
One of the biggest challenges for graduates is gaining enough experience to qualify for entry-level jobs.
The TIH YES Learnership offers candidates an opportunity to build practical experience in areas such as:
- Customer service
- Financial services
- Business operations
- CRM systems
- Data management
- Administration
- Process support
- Workplace communication
- Compliance procedures
This experience could strengthen your CV when applying for future positions in business administration, operations, customer experience, insurance, data support or business analysis.
How to Apply for the TIH YES Learnership 2026
Applications should be submitted through the official Telesure Investment Holdings careers portal.
When looking for the vacancy, use the following details:
Job Title: YES Learnership: Jnr Process Analyst
Reference Number: JR105183
Location: Johannesburg, Gauteng
Before submitting your application, make sure your CV is updated and clearly shows your qualifications, skills and contact information.
Application Tips
Before applying:
- Update your CV.
- Make sure your cellphone number and email address are correct.
- Clearly include your Grade 12 qualification.
- Add your business-related degree.
- Mention relevant Statistics, Analytics, Excel, Web Development or CMS knowledge.
- Include university projects or practical assignments where relevant.
- Highlight customer service and administrative skills.
- Check your CV for spelling and grammar mistakes.
- Submit your application as early as possible.
Closing Date
A specific closing date is not currently listed for this opportunity.
Applicants are therefore encouraged to apply as soon as possible, as vacancies may close once sufficient applications have been received.
Final Thoughts
The TIH YES Learnership 2026 for Junior Process Analysts in Johannesburg is a valuable opportunity for graduates looking to gain their first meaningful workplace experience.
If you have Grade 12, a business-related degree and limited work experience, this programme could help you develop practical skills in customer service, administration, data management and business processes while gaining exposure to the financial services sector.
Reference Number: JR105183
