The Crazy Store Shop Assistants

Listing Reference: 30HourShopAssistant_Rosebank_2025
Listing Status: Active

Position Summary

Company: Leading Retail Chain
Industry: Retail and Consumer Goods
Job Category: Sales and Customer Service
Location: Rosebank, Gauteng, South Africa
Contract Type: Part-Time (30 Hours per Week)
Remuneration: Market-Related Salary
EE Position: Yes
Closing Date: April 11, 2025, at 4:30 p.m.

Introduction

Are you passionate about retail, customer service, and creating memorable shopping experiences? If you are a driven, customer-focused individual who thrives in a fast-paced environment, then the 30-Hour Shop Assistant position in Rosebank might be the ideal career opportunity for you. With excellent growth potential and a supportive team culture, this role offers more than just a job—it offers a pathway to personal and professional development within the dynamic South African retail sector.

In an increasingly competitive retail landscape, shop assistants play a critical role in shaping customer perceptions and driving brand loyalty. By joining one of South Africa’s most respected retail brands, you’ll become a valued member of a customer-centric team that’s passionate about delivering excellence on the shop floor.

Job Description

The Shop Assistant will be responsible for delivering top-notch customer service, assisting with merchandising and stock management, and maintaining a clean and organised sales floor. Your goal is to create a welcoming environment for shoppers while ensuring high operational standards and product knowledge are maintained at all times.

Key Duties Include:

Greeting customers with a friendly and professional attitude
Assisting customers with product selection, purchases, and returns
Restocking shelves and ensuring merchandise is presented neatly
Participating in stock takes and inventory counts
Ensuring the sales area is clean, tidy, and safe for customers
Processing transactions accurately using point-of-sale systems
Handling customer inquiries and resolving complaints efficiently
Adhering to all company policies, procedures, and retail protocols

Ideal Candidate

To succeed in this role, candidates must demonstrate a strong work ethic, the ability to work independently and in a team, and a genuine desire to contribute positively to the store’s atmosphere. The position is ideal for individuals seeking a part-time opportunity that still offers room for growth in a thriving retail environment.

Minimum Requirements:

Matric certificate or equivalent qualification
Minimum of 6 months of retail experience (non-negotiable)
Previous experience in a customer-facing environment preferred
Must be able to work flexible hours, including weekends and holidays
Excellent interpersonal and communication skills
A self-starter who takes initiative and shows enthusiasm
Must be punctual, reliable, and detail-oriented

Role Responsibility

As a 30-Hour Shop Assistant, you will be instrumental in delivering day-to-day retail excellence. Your primary responsibility is to provide exceptional customer service while ensuring operational efficiency on the shop floor.

Core Responsibilities Include:

Assisting with product knowledge and promotional campaigns
Maintaining the appearance of the store through daily upkeep and merchandising
Cooperating with team members to achieve daily targets and store goals
Upselling and cross-selling products when appropriate
Offering product alternatives and suggestions to meet customer needs
Supporting the management team with ad hoc tasks as required
Remaining aware of store security and preventing loss or theft

Skills & Attributes

Success in this position requires more than just experience—it requires the right attitude and skill set. This opportunity is perfect for those who are not only passionate about retail but also committed to delivering excellent service and representing the brand professionally.

Essential Skills:

Strong communication skills (verbal and written)
Ability to work collaboratively in a team environment
Customer-focused approach with an energetic and positive personality
Basic numeracy and ability to handle cash transactions
Effective time management and problem-solving capabilities
Dependable, honest, and driven by results
Adaptability to changing environments and willingness to learn

Personal Attributes:

Friendly and outgoing personality
Confident and engaging in customer interactions
Highly organised with a strong attention to detail
Resilience under pressure and ability to multitask
Commitment to punctuality and meeting performance targets

Why Join This Team?

This retail brand values growth, inclusion, and service excellence. Employees are more than just numbers—they are contributors to a shared mission of improving customer satisfaction and building lasting relationships. With a well-structured onboarding process, ongoing training, and the potential for career advancement, this role provides a solid foundation for a rewarding career in retail.

What You’ll Gain:

Exposure to South Africa’s dynamic retail industry
Valuable hands-on experience in customer engagement and sales
Mentorship from seasoned retail professionals
Opportunities to grow into full-time or supervisory roles
A vibrant, supportive team culture that values contribution and collaboration

How to Apply

Interested and qualified candidates are invited to submit their applications before the closing date of April 11, 2025, at 4:30 p.m. Ensure that your application includes a comprehensive CV, a copy of your matric certificate, and any other relevant supporting documents.

Contract Type: Part-Time (30 Hours per Week)
Remuneration: Market-Related Salary
EE Position: Yes
Closing Date: April 11, 2025, at 4:30 p.m.