The Capital Hotels Is Hiring Receptionists
The Capital Hotels invites suitably qualified applicants to apply for their Receptionist Vacancy. The closing date for applications is 01 June 2026. This permanent, full-time opportunity offers a monthly salary of R8,000 and is ideal for individuals who are passionate about hospitality, guest service, and working in a professional hotel environment where people truly matter.
If you are looking for more than just a job, and you want to be part of a company that respects, values, and grows its people, this receptionist position could be the opportunity you have been waiting for.
Why The Capital Hotels Is Not Like Other Hospitality Employers
The Capital Hotels is on a mission to change the way people see the hospitality industry. The company believes that hospitality has lost its shine over the years and needs to be rebuilt into a modern, aspirational career choice again. They are doing this by focusing strongly on staff culture.
At The Capital Hotels, employees are not treated as numbers. Staff members feel respected, appreciated, listened to, and secure in their roles. Management is hands-on, supportive, and focused on action rather than unnecessary hierarchy. Everyone is encouraged to be a “doer,” meaning you are trusted to take responsibility and make a difference.
One of the biggest reasons people enjoy working here is how quickly talent is recognised. Promotions and growth opportunities are not delayed by long approval processes. If you show skill, discipline, and strong values, your effort is noticed and rewarded.
What This Receptionist Role Is All About
As a Receptionist at The Capital Hotels, you will be the face of the hotel. You are often the first and last person guests interact with, which makes your role extremely important. Your main responsibility is to make sure every guest feels welcomed, supported, and taken care of throughout their stay.
This role requires professionalism, confidence, and a calm attitude, especially when dealing with guests who may have questions, concerns, or special requests.
Daily Responsibilities You Will Handle
The Receptionist role comes with a range of responsibilities that keep the hotel running smoothly. These include:
- Checking guests in and out of the hotel efficiently
- Managing guest accounts and processing transactions during their stay
- Handling special guest requests and ensuring their needs are met
- Assisting guests with reservations when required
- Communicating clearly with guests and other hotel departments
- Maintaining accurate records and confidential guest information
- Handling challenges calmly and professionally when issues arise
Your goal is to ensure that every guest leaves the hotel with a positive experience and a good impression of the brand.
The Kind of Person The Capital Hotels Is Looking For
This role is best suited for someone who enjoys working with people and takes pride in offering excellent service. The Capital Hotels values character just as much as experience, and they are looking for someone who leads by example.
You should be comfortable working both independently and as part of a team. Being trustworthy, professional, and detail-oriented is very important, as you will deal with sensitive guest information daily.
Minimum Requirements to Apply
To be considered for this receptionist position, applicants must meet the following requirements:
- Matric certificate (Grade 12)
- A hospitality qualification or a similar relevant qualification
- 1 to 2 years of experience working as a receptionist
- Strong computer skills, including MS Office
- Experience using a recognised Property Management System, preferably Protel
Having experience in a hotel or hospitality environment will be a strong advantage.
Skills and Qualities That Will Help You Succeed
Successful candidates will have the following skills and personal qualities:
- Strong problem-solving skills and the ability to stay calm under pressure
- Confidence in handling guest complaints or incidents professionally
- Excellent communication skills
- High attention to detail
- A neat, professional appearance and clear speaking ability
- Honesty and trustworthiness
- Ability to work shifts, including weekends and public holidays
- Ability to handle confidential information with care and discretion
- A positive attitude and strong teamwork skills
These qualities are essential in maintaining the hotel’s high service standards.
Important Things to Know Before Applying
This is a permanent, full-time position with a salary of R8,000 per month. Please note that if you live outside the city where the hotel is located, relocation costs will be your own responsibility.
Shortlisted candidates will be expected to show professionalism, reliability, and a strong service mindset throughout the recruitment process.
Job Details at a Glance
- Job Title: Receptionist
- Company: The Capital Hotels
- Job Type: Permanent, Full-time
- Salary: R8,000 per month
- Closing Date: 01 June 2026
- Job Reference: DM1501158JohR
Why This Receptionist Job Is Worth Applying For
This is not just another front-desk role. It is an opportunity to work for a hospitality company that truly values its staff and believes in building people, not just filling positions. The Capital Hotels offers a work environment where effort is recognised, growth is possible, and dignity is protected.
If you are passionate about hospitality, enjoy helping people, and want to work for a company that takes staff culture seriously, this receptionist position could be the right next step in your career. Apply before the closing date and give yourself the chance to grow in a hotel group that believes its people are everything.
