Shop Assistant / Cashier – Clicks
Clicks Group is inviting applications for a Shop Assistant / Cashier position at Clicks Pavillion in KwaZulu-Natal. The position is a permanent opportunity within the Retail Operations category.
The role is focused on customer service, operating the point-of-sale system, handling cash, merchandising and helping customers have a positive shopping experience.
Applications close on 23 August 2026.
Quick Overview
- Company: Clicks Group
- Position: Shop Assistant / Cashier
- Listing Reference: click_026088
- Location: Pavillion, KwaZulu-Natal
- Industry: FMCG & Supply Management
- Job Category: Retail Operations
- Contract: Permanent
- EE Position: Yes
- Minimum Education: Grade 12
- Closing Date: 23 August 2026
What Does a Clicks Shop Assistant / Cashier Do?
The position involves providing customers with efficient and professional service while ensuring that point-of-sale and merchandising activities are completed correctly.
The successful candidate will be responsible for:
- Operating the point-of-sale system
- Scanning merchandise accurately
- Processing customer payments
- Handling cash safely
- Processing ClubCard rewards
- Promoting the Clicks ClubCard
- Enrolling new ClubCard members
- Informing customers about promotions
- Providing friendly customer service
- Maintaining merchandise displays
- Performing general housekeeping
- Keeping up to date with products and promotions
- Supporting Clicks’ customer-service standards
Minimum Requirements
Grade 12 Is Required
The essential education requirement is:
Grade 12
Applicants should therefore have completed Matric before applying.
Mathematics and English
Clicks lists the following as desirable:
- Mathematics – 50%
- English – 50%
These marks are desirable rather than listed as essential requirements.
This means applicants should not automatically exclude themselves simply because they do not have exactly 50% in both subjects, provided they meet the essential requirements.
Is Previous Retail Experience Required?
Previous retail/FMCG experience is desirable, not listed as essential.
The vacancy describes experience in a customer-facing role within a retail or FMCG store environment as an advantage.
This may include experience involving:
- Customer service
- Cash handling
- Retail sales
- Merchandising
- Stock handling
- Point-of-sale operations
If you have no previous retail experience, you should still focus your CV on transferable customer-service, communication, numeracy and teamwork skills.
Knowledge Required
Clicks expects candidates to have knowledge of:
- Basic mathematical calculations
- Retail/FMCG operations
- Merchandising and promotions
- Stock management procedures
- Customer service excellence
Because the role involves handling payments and scanning merchandise, accuracy and numeracy are particularly important.
Skills Required
Applicants should demonstrate:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Candidates should also be comfortable interacting with customers throughout the working day.
Competencies
The essential competencies include:
- Relating and networking
- Following instructions and procedures
- Delivering results
- Meeting customer expectations
The following are listed as desirable:
- Working with people
- Persuading and influencing
- Planning and organising
- Coping with pressure and setbacks
Who Should Apply?
This Clicks opportunity may be suitable for you if you:
- Have Grade 12
- Are interested in retail and customer service
- Have good communication skills
- Have basic numeracy skills
- Are comfortable working with customers
- Can follow procedures and instructions
- Have basic computer literacy
- Can work under pressure
- Have previous retail experience, if applicable
Previous customer-facing retail experience can strengthen your application, but it is listed as desirable rather than essential.
Edupstairs Application Guidance
Prepare a Retail-Focused CV
Your CV should make it easy for the recruiter to see your education and relevant skills.
Include:
- Full name
- Contact details
- Grade 12 qualification
- Relevant work experience
- Customer-service experience
- Cash-handling experience, if applicable
- Retail experience, if applicable
- Computer skills
- Communication skills
- References, where appropriate
If you have worked in a shop, supermarket, restaurant or another customer-facing environment, clearly explain your responsibilities.
No Retail Experience?
Do not invent retail experience simply because the position is in a store.
Instead, highlight transferable experience such as:
- Working with people
- Handling money responsibly
- Volunteering
- Customer service
- Teamwork
- Communication
- Administrative work
- Stock-related duties
An honest CV is better than claiming experience you cannot substantiate.
What Should You Know About the Cashier Role?
A cashier is responsible for more than simply scanning products.
The vacancy places emphasis on:
- Accuracy when scanning
- Correct payment processing
- Safe cash handling
- ClubCard enrolments
- Promotions
- Customer service
Applicants should therefore demonstrate that they are careful, reliable, friendly and comfortable working with numbers.
Permanent Position
The vacancy is advertised as a permanent position.
This distinguishes it from temporary retail work, internships and learnerships.
However, applicants should still read the official employment terms carefully during the application and recruitment process.
Closing Date
Applications close on:
23 August 2026
Applicants should apply before the deadline rather than waiting until the final day.
Key Facts at a Glance
| Detail | Information |
|---|---|
| Company | Clicks Group |
| Position | Shop Assistant / Cashier |
| Reference | click_026088 |
| Store | Clicks Pavillion |
| Province | KwaZulu-Natal |
| Contract | Permanent |
| Category | Retail Operations |
| Industry | FMCG & Supply Management |
| Grade 12 | Essential |
| Maths 50% | Desirable |
| English 50% | Desirable |
| Retail Experience | Desirable |
| Computer Literacy | Required skill |
| Customer Service | Important |
| Closing Date | 23 August 2026 |
Frequently Asked Questions
Is Grade 12 required for the Clicks Shop Assistant/Cashier job?
Yes. Grade 12 is listed as an essential education requirement.
Do I need 50% for Mathematics?
Clicks lists 50% Mathematics as desirable, rather than essential.
Do I need 50% for English?
50% English is also listed as desirable.
Is retail experience compulsory?
No. Previous customer-facing retail/FMCG experience is listed as desirable.
Is this a permanent job?
Yes. The vacancy is advertised as a permanent position.
Where is the job located?
The position is at Clicks Pavillion in KwaZulu-Natal.
What will I do as a Shop Assistant/Cashier?
Your duties include operating the POS system, scanning merchandise, handling payments and cash, promoting ClubCard, assisting customers, merchandising and general housekeeping.
Conclusion
The Clicks Shop Assistant / Cashier – Pavillion vacancy is a permanent retail opportunity for applicants who have completed Grade 12 and are interested in customer service and retail operations.
Previous retail experience and 50% in Mathematics and English are listed as desirable, while Grade 12 is the essential education requirement.
If you meet the requirements, prepare a clear CV highlighting your customer-service, communication, numeracy and computer skills, and submit your application before the 23 August 2026 closing date.
