Mr Price Vacancies Online Application

Mr Price Vacancies Online Application

Are you ready to be the voice of Mr Price and provide top-notch service to customers? Mr Price invites suitably qualified applicants to apply for their Customer Support Representative (Call Centre) vacancies. This is your chance to join an energetic and customer-focused team! Submit your application

If you’re passionate about delivering amazing customer experiences and want to be part of a vibrant team, this opportunity is for you!

Your Role: What You’ll Do

As a Customer Support Representative at Mr Price, your main goal will be to provide exceptional service through various communication channels, ensuring every customer has the best shopping experience. Your responsibilities will include:

• Responding to all customer queries and requests promptly and effectively.
• Ensuring high-quality service by adhering to Mr Price Money standards when handling calls and correspondence.
• Maintaining a friendly and consistent tone during all interactions.
• Managing communication received via web, email, fax, or post within specified timeframes (SLAs).
• Resolving customer and store complaints quickly and accurately.
• Continuously improving service quality by following guidelines and suggesting better procedures.

What’s in It for You?

At Mr Price, we don’t just offer a job – we provide a platform for growth, rewards, and a fun working environment. Here’s why you’ll love working with us:

• Target-Based Rewards: Achieve your goals and earn amazing commissions and incentives.
• Learning Opportunities: Grow your career with our extensive training and development programs.
• Exclusive Discounts: Enjoy employee discounts across all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
• Share Scheme: After one year of service, join our share scheme and become part of the company’s success.
• Wellness Programs: Stay happy and healthy with our comprehensive health and wellness benefits.
• Recognition and Incentives: Be rewarded for your hard work with exciting incentive programs.
• Dynamic Environment: Work in a vibrant, team-oriented space where every day feels like an adventure.

Do You Qualify?

To join the Mr Price team, you’ll need the following:

• Educational Qualification: A minimum of Grade 12.
• Experience: 2-3 years of customer care experience, preferably in a call centre environment.
• Knowledge:
  • Understanding of the National Credit Act (NCA), Consumer Protection Act (CPA), and Protection of Personal Information Act (POPI).
  • Familiarity with ICASA regulations and online purchasing processes.
• Skills: Exceptional communication skills in English (both written and verbal).

Why Choose Mr Price Vacancies?

Mr Price is not just about fashion and retail; it’s about creating memorable customer experiences and building a community of passionate individuals. If you’re ready to contribute to our mission of bringing joy to every shopper, this is your chance to make a difference.

How to Apply

Don’t let this opportunity slip away! Apply now to secure your spot in the Mr Price Customer Support team. Join a company that values your skills and helps you grow in your career. Applications have no closing date it’s ongoing.

View All Mr Price Vacancies

Joining Mr Price as a Customer Support Representative is your chance to be part of a company that not only values customer satisfaction but also cares deeply about its employees. With excellent rewards, learning opportunities, and an exciting workplace culture, this is a role you’ll love. Apply today and start your journey with Mr Price!