South Africa’s public sector continues to create meaningful employment opportunities for qualified youth who want to build careers in government administration. One of the latest opportunities comes from the Department of Home Affairs, which has announced 22 Civic Services Clerk vacancies across multiple provinces.

These positions offer a stable government salary, long-term career growth, and an opportunity to serve communities across the country. If you hold a relevant NQF Level 6 qualification in fields such as Public Administration, Business Management, or Law, this could be the perfect chance to enter the public service sector.

Quick Overview

Job Title: Civic Services Clerk
Number of Posts: 22
Employer: Department of Home Affairs (DHA)
Salary: R269 499 – R317 463 per year
Salary Level: Level 06 (Basic Salary)
Job Type: Government Administration
Qualification Required: NQF Level 6 qualification in relevant field
Application Method: Online or physical submission
Work Locations: Multiple provinces in South Africa

Civic Services Clerk Job Locations (22 Posts)

The vacancies are distributed across several provinces to ensure services reach communities nationwide.

Eastern Cape

• Aliwal North – Ref: HRMC 6/26/10a (1 Post)
• East London – Ref: HRMC 6/26/10b (1 Post)

Free State

• Sasolburg – Ref: HRMC 6/26/10c (1 Post)
• Bultfontein – Ref: HRMC 6/26/10d (1 Post)

Gauteng

• Bronkhorstspruit – Ref: HRMC 6/26/10e (1 Post)
• Krugersdorp – Ref: HRMC 6/26/10f (2 Posts)
• Mamelodi – Ref: HRMC 6/26/10g (1 Post)
• Menlyn – Ref: HRMC 6/26/10h (1 Post)

Limpopo

• Bela Bela – Ref: HRMC 6/26/10i (2 Posts)

Mpumalanga

• Mapulaneng – Ref: HRMC 6/26/10j (1 Post)
• Volksrust – Ref: HRMC 6/26/10k (1 Post)

Northern Cape

• De Aar – Ref: HRMC 6/26/10l (2 Posts)

North West

• Madikwe – Ref: HRMC 6/26/10m (2 Posts)

KwaZulu-Natal

• Mbazwana – Ref: HRMC 6/26/10n (1 Post)
• Melmoth – Ref: HRMC 6/26/10o (1 Post)
• Howick – Ref: HRMC 6/26/10p (1 Post)

Western Cape

• Riversdale – Ref: HRMC 6/26/10q (1 Post)
• Robertson – Ref: HRMC 6/26/10r (1 Post)

These positions allow applicants to apply within their provinces or relocate depending on career goals.

Salary and Benefits

The advertised salary range for these positions is:

R269 499 – R317 463 per year

This translates to roughly:

• R22 400 – R26 400 per month (before deductions)

Additional benefits in government positions may include:

• Medical aid options
• Pension fund contributions
• Annual leave
• Stable career progression
• Training opportunities
• Access to public sector promotions

For many young graduates, this type of role provides long-term job security and career development in the public sector.

Minimum Requirements

To qualify for the Civic Services Clerk positions, applicants must meet the following requirements.

Educational Qualification

An undergraduate qualification at NQF Level 6 in one of the following fields:

• Public Management
• Public Administration
• Operations Management
• Business Management
• Administration
• Law
• Social Sciences

The qualification must be recognized by SAQA.

Knowledge Requirements

Applicants should demonstrate basic knowledge of the following:

• Public Service Regulatory Framework
• Civic Services Regulatory Framework
• Batho Pele Principles
• Fraud prevention
• The Constitution of South Africa
• Departmental regulations and prescripts

These frameworks guide how government services are delivered to the public.

Skills and Competencies

Successful candidates must possess:

• Strong interpersonal skills
• Client orientation and customer service skills
• Computer literacy
• Written and verbal communication skills
• Telephone etiquette
• Analytical thinking
• Professional conduct
• Compassion and integrity
• Honesty and patriotism

Government departments expect employees to uphold high ethical standards and professionalism.

Key Duties of Civic Services Clerks

This role focuses on assisting citizens with essential documentation and administrative services.

Key responsibilities include:

Customer Service

• Greet citizens professionally
• Assist clients with enquiries
• Provide information about available services
• Direct customers to appropriate service units

Verification and Processing

• Perform online verification of applicants
• Check fingerprint records on HANIS
• Verify marital status
• Issue service tickets

Document Processing

Civic Services Clerks assist with processing:

• Smart ID cards
• Identity document applications
• Birth registrations
• Marriage registrations
• Death registrations
• Citizenship applications
• Late birth registrations
• Amendments and rectifications of personal details

System Capturing

Clerks must:

• Capture client information on government systems
• Scan supporting documents
• Administer fingerprint capturing
• Operate the live capture photo booth

Records and Compliance

Employees also help monitor:

• Case records
• Immigration compliance
• Illegal foreign nationals without documentation

This ensures the integrity of the national population register.

How to Apply

Applicants can apply online or submit applications physically.

Online Application

Submit applications through the Department of Home Affairs eRecruitment system: https://erecruitment.dha.gov.za

Physical Submission Addresses

Applicants may also submit applications at provincial offices.

Eastern Cape
11 Hargreaves Avenue
King William’s Town
5600

Free State
41 Charlotte Maxeke Street
Bloemfontein
9301

Gauteng
3rd Floor Mineralia Building
Corner De Beer and De Korte Street

Limpopo
89 Biccard Street
Polokwane
0699

Mpumalanga
29 Bester Street
Nelspruit
1200

Northern Cape
Quantum Leap Building
69 Du Toitspan Road
Kimberley
8300

North West
Corner Sheppard and Carrington Street
Mahikeng
2745

KwaZulu-Natal
181 Church Street
Pietermaritzburg
3209

Western Cape
4th Floor Fair Cape Building
56 Barrack Street
Cape Town
8000

Enquiries by Province

Eastern Cape
Mr L Jama – (043) 604 6417

Free State
Ms V Molefe – (051) 430 0378

Gauteng
Mr P Mlangeni – (011) 242 9039 / 066 478 4043

KwaZulu-Natal
Ms N Ngema – (033) 845 5003

Limpopo
Mr J Kgole – (015) 287 2802

Northern Cape
Mr W Masilonyana – (053) 807 6725

North West
Mr L Appels – (018) 397 9908

Western Cape
Mr M Pienaar – (021) 488 1409

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