FNB (First National Bank) FirstJob Learnership 2026: Looking for Applicants In Need of New Knowledge and Skills
About FNB (First National Bank)
First National Bank is a division of FirstRand Bank Limited, operating as an authorised financial services provider and registered credit provider (NCRCP20). With a long-standing presence in South Africa, the bank has built a strong foundation rooted in trust and reliability, continually evolving to meet the changing needs of its customers and the communities it serves.
The organisation places significant emphasis on innovation within the banking sector, striving to deliver forward-thinking solutions that enhance customer experience and accessibility. Guided by a purpose-driven approach, First National Bank aims to make a meaningful and lasting impact in the lives of its clients. Its brand is centred on helping people achieve their goals, and the continued support of its customers inspires the bank to pursue excellence by consistently exploring new and innovative ways to provide value and support.
About the FNB (First National Bank) FirstJob Learnership 2026
FNB (First National Bank) is searching for candidates who would like to obtain theoretical knowledge and practical skills with their FirstJob learnership. The FNB (First National Bank) FirstJob Learnership is a developmental opportunity in which the appointed learner works toward completing a formal, registered qualification while simultaneously gaining practical workplace experience.
During the programme, the learner is responsible for carrying out assigned tasks aligned with predefined objectives, including research, analysis, administrative duties, and participation in process- and project-related work that contributes value to the business unit. The learner is also expected to meet all academic and practical requirements of the qualification, ensuring satisfactory progress throughout the programme. In addition, relevant work-based training and support will be provided as needed to enhance skills development and overall performance.
You will be required to perform the duties below:
- Identify potential risks that could result in increased costs and escalate them appropriately
- Demonstrate cost awareness and recognise personal impact on overall expenses
- Enhance knowledge of financial processes and comply with required operating standards
- Adhere to the organisation’s shared values, service standards, and Treating Customers Fairly (TCF) principles in all customer interactions
- Resolve customer complaints by taking ownership of issues and communicating according to established standards while maintaining quality service delivery
- Follow company policies and procedures and maintain accurate records of activities
- Explore innovative methods to improve and optimise processes
- Support the alignment of business processes with customer service objectives
- Advise line management on opportunities to improve processes and systems
- Demonstrate a commitment to continuous self-improvement in line with the value of ongoing growth
- Collaborate with team members to achieve shared goals and strengthen team performance
- Value individual contributions and show respect toward others
- Share relevant information and knowledge to support team success
- Promote inclusivity by respecting diversity within the workplace
- Identify development gaps and take proactive steps to address them
- Create and regularly review a personal development plan with the team leader.
Eligibility Criteria
Applicants interested in the FNB (First National Bank) FirstJob Learnership are required to meet specific eligibility criteria before proceeding with their applications. The requirements outlined below will determine their suitability for the programme. To improve the likelihood of a successful application, candidates are encouraged to meet all listed criteria. Failure to do so may negatively impact the outcome of the application. Applicants are advised to note these requirements for future reference.
The FNB (First National Bank) FirstJob Learnership Eligibility Criteria are as follows:
- Ensure that product knowledge and advice provided are technically accurate
- Apply enhanced processes and procedures to maintain operational efficiency
- Adhere to established quality standards in all tasks performed
- Follow company policies and procedures while maintaining accurate activity reports
- Investigate innovative approaches to optimise processes
- Contribute to aligning business processes with customer service objectives.
Application Instructions
Apply online (FNB (First National Bank) FirstJob Learnership 2026):
Please follow the application instructions below:
- Use Google Chrome to access the application website for an optimal user experience
- Complete the application form with care, ensuring that all information provided is accurate and relevant
- Review your details thoroughly before submission, as the selection committee will assess applications carefully and any inaccuracies may lead to disqualification
- Acknowledge and consent to the use of your personal information for registration purposes by submitting your application
- Undergo an additional verification process to confirm the authenticity of your application, noting that any false information will result in disqualification
- Submit your application only through the official portal, as applications sent via hand delivery, fax, or other methods will not be accepted
Closing Date
Applications for the FNB (First National Bank) FirstJob Learnership must be submitted before the closing date on 22 May 2026.
