Dis-Chem Pharmacies is inviting suitably qualified applicants to apply for the position of Retail Store Assistant at their Aloe Pharmacy branch. This role is perfect for someone who is passionate about retail, customer service, and helping a store run smoothly.
The closing date for applications is 07 October 2025, so don’t wait — submit your application as soon as possible to avoid missing this exciting career opportunity.
About the Role
As a Retail Store Assistant, you will play a key role in supporting the overall management of the store. Your main duties will include assisting with daily operations, ensuring smooth store administration, and helping the team provide excellent customer service.
This is a great opportunity for someone who enjoys working in a busy retail environment and wants to grow within one of South Africa’s leading pharmacy groups.
Minimum Requirements
To qualify for this role, applicants must have:
- Grade 12 / Matric certificate.
- Basic computer skills, including Word, Excel, and Outlook.
- Knowledge of SAP is an advantage.
- Previous retail experience is essential.
Key Responsibilities
As a Retail Store Assistant, you will be responsible for:
- Handling and reporting customer compliments and complaints to management.
- Building strong professional relationships with customers.
- Resolving customer stock queries quickly and efficiently.
- Providing excellent communication and feedback to customers when needed.
- Assisting customers with enquiries and referring them to the correct departments.
- Managing shortages and excesses at the point of sale, including cash floats.
- Handling refunds and returns accurately and professionally.
- Ensuring returned goods and back shopping are dealt with correctly.
- Checking deliveries and invoices to ensure accuracy and completeness.
- Assisting the Receiving Manager with Distribution Centre claims.
- Managing and controlling high-risk stock items.
- Preparing daily cash reconciliations.
- Ordering and receiving branch change requirements to ensure cashiers always have sufficient change.
- Maintaining effective communication between all relevant departments.
- Keeping proper document control for floats, petty cash, and cash on hand.
Essential Competencies
The ideal candidate should demonstrate the following skills and qualities:
- Strong knowledge of retail operations and administration.
- Excellent customer service skills and a passion for helping people.
- A team player with great interpersonal skills.
- Leadership abilities and good management skills.
- Trustworthy and honest in all dealings.
- Ability to work well under pressure in a fast-paced environment.
- Deadline-driven and able to prioritize tasks effectively.
Special Conditions of Employment
Applicants must meet the following conditions:
- Be a South African citizen.
- Have a clear criminal and credit record (MIE checks will be done).
- Possess a driver’s license and/or reliable transport.
Salary and Benefits
Dis-Chem offers a market-related salary package, along with:
- Medical aid.
- Provident fund.
- Staff account with special discounts.
This makes the position not just a job but a stable and rewarding career opportunity.
Why You Should Apply
Joining Dis-Chem means becoming part of a well-known and trusted brand in South Africa’s retail and pharmacy industry. This position is ideal for individuals who are passionate about customer care, enjoy problem-solving, and want to grow their career in retail management.
Dis-Chem values its employees and provides excellent opportunities for career growth and development.
How to Apply
Interested applicants should submit their applications online via the Dis-Chem career portal or visit their nearest Dis-Chem store for guidance.
Closing Date: 07 October 2025.
Remember, late applications will not be considered, so apply as soon as possible to secure your chance.
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