Claims Learnership X4 (12 Months) in Sandton 2026: Apply for the Insurance Operations Opportunity
Apply for the Claims Learnership X4 (12 Months) in Sandton, Gauteng. Gain hands-on insurance claims experience with Sasria in 2026. Matric required.
If you are looking to start a career in the insurance industry, the Claims Learnership X4 (12 Months) in Sandton, Gauteng offers an excellent entry-level opportunity. This programme is designed to give young South Africans practical experience in claims administration and insurance operations.
The learnership is offered within the Claims Department under the Insurance Operations Division and provides structured workplace training in line with short-term insurance regulations.
About the Claims Learnership Programme
The Claims Learnership is a 12-month programme aimed at developing skills in claims processing, customer service, compliance, and administrative procedures. Successful learners will work within a professional insurance environment and gain hands-on experience in handling claims under supervision.
The programme is aligned with the operational framework of Sasria SOC Ltd, a key player in South Africa’s short-term insurance sector.
This opportunity is ideal for individuals who want to build a foundation in insurance without prior work experience.
Programme Details
- Closing Date: 24 February 2026
- Reference Number: SAS260211-2
- Job Title: Claims Learnership X4 (12 Months)
- Job Type: Learnership
- Division: Insurance Operations
- Department: Claims
- Location: Sandton, Gauteng
- Employment Equity Level: Level 1 – Unskilled
Preference will be given to people with disabilities, encouraging inclusivity and diversity within the workplace.
Minimum Requirements
To qualify for this Claims Learnership, applicants must meet the following criteria:
Minimum Qualification:
- Matric (Grade 12)
Minimum Experience:
- None required
This makes the programme accessible to recent school leavers who are eager to enter the insurance industry and gain real workplace experience.
Key Responsibilities During the Learnership
As a Claims Learner, you will be trained in the full claims administration process. Your responsibilities will include:
1. Administration and Claims Processing
- Register new claims and load payments onto the system
- Examine and validate claims documentation
- Adjust claims to ensure they align with company policy cover
- Verify supporting documents related to claim amounts
- Maintain document diaries on the IMS system
- Update claim reserves according to reserving policy
- Follow up on outstanding proof of quantum
- Analyse claims exposure and determine the correct course of action
- Approve claims within delegated authority
- Escalate complex or contentious claims to a Supervisor
- Update system notes regularly to reflect the latest claim status
- Inform the underwriting department of gaps in cover or omitted documents
- Handle customer enquiries professionally and promptly
This practical exposure ensures learners understand both technical and administrative aspects of claims management.
2. Agency and Broker Liaison
Learners will also gain experience in communication and stakeholder management by:
- Negotiating settlement of claims
- Liaising regularly with agents and brokers
- Updating relevant stakeholders on claim progress
This helps build strong communication and negotiation skills, which are essential in the insurance industry.
3. Ad Hoc Duties
Learners may be required to perform additional reasonable tasks assigned by the Line Manager. This provides exposure to different operational areas and strengthens workplace adaptability.
Why Consider a Claims Learnership?
The insurance sector is a stable and growing industry in South Africa. By completing this 12-month programme, you will gain:
Practical Insurance Experience
You will understand how claims are assessed, validated, and settled within regulatory frameworks.
Regulatory Knowledge
You will work within governed short-term insurance regulations, learning compliance and risk management processes.
Administrative and System Skills
Hands-on training on claims systems such as IMS enhances your technical capability.
Professional Communication Skills
Working with brokers, agents, and customers builds confidence and professionalism.
Career Path Opportunities
Completing a learnership in insurance operations can open doors to roles in claims administration, underwriting, customer service, and risk management.
Who Should Apply?
This Claims Learnership is ideal for:
- Matriculants seeking entry into the insurance industry
- Individuals interested in administration and compliance
- Candidates with strong attention to detail
- People who enjoy problem-solving and customer service
- Persons with disabilities who meet the minimum requirements
If you are organized, responsible, and eager to learn, this programme can be your stepping stone into a professional insurance career.
How to Strengthen Your Application
To improve your chances of selection:
- Ensure your CV is updated and professionally formatted
- Highlight subjects like Mathematics, Accounting, or Business Studies
- Emphasize any administrative, volunteer, or leadership experience
- Demonstrate strong communication and analytical skills
Since no prior experience is required, focus on your willingness to learn, reliability, and commitment.
Final Thoughts
The Claims Learnership X4 (12 Months) in Sandton, Gauteng is a valuable opportunity for young South Africans looking to enter the insurance sector. With structured training, exposure to real claims processing, and professional development, this programme offers practical skills that can shape your future career.
If you meet the requirements and are ready to gain hands-on experience in insurance operations, consider applying before the closing date. This could be the beginning of a rewarding journey in the financial and insurance industry.
