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Capitec Bank ATM Assistants Grade 12

Are you an energetic, self-motivated individual eager to kickstart your career in the banking industry? Capitec Bank Ltd is offering two fantastic opportunities for ATM Assistants (Bank Better Champions) in the Eastern Cape. With just a Grade 12 qualification, you can take your first step into the dynamic world of banking. Capitec Bank is renowned for its commitment to delivering excellent client service and fostering growth opportunities for its employees. This role is ideal for individuals passionate about client interaction, service excellence, and gaining invaluable experience in the financial services sector.

Location(s): Bizana, Eastern Cape | Aliwal North, Eastern Cape

Key Purpose of the Job

As a Bank Better Champion, your role will include:

Welcoming clients and ensuring efficient queue management in the branch.
Assisting clients with ATM transactions and guiding them through self-service channels.
Delivering exceptional customer service while gaining the skills and experience required for a Service Consultant role.

Minimum Experience and Qualifications

Experience

Required: None. A Grade 12 National Certificate is sufficient.
Ideal: Some client service experience in retail, financial, or banking environments.

Qualifications

Grade 12 National Certificate or equivalent Vocational Certificate.

Knowledge

Minimum:
- Basic mathematical calculations.
- Effective engagement and communication with clients.
- Clarity of personal career aspirations, with a willingness to learn.
Ideal:
- Familiarity with branch operations in banking.
- Awareness of Capitec Bank’s products and internal processes.

Skills Required for Success

Capitec Bank seeks individuals with the following skills:

Communication Skills: Ability to clearly convey information to clients.
Computer Literacy: Proficiency in MS Word, Excel, and Outlook.
Interpersonal and Relationship Management Skills: Building rapport and fostering trust with clients.

Employment Conditions

Before applying, ensure you meet these conditions:

A clear criminal and credit record.
Detectable and recognizable fingerprints on Capitec Bank’s internal electronic banking system.

Why This Role is a Game-Changer

This position is more than just a job – it’s an entry point into a fulfilling career in banking. Capitec Bank provides comprehensive training to help you grow professionally and transition into advanced roles, such as a Service Consultant.

How to Apply?