Armed Response Fidelity Services Group
Durban, KwaZulu-Natal
Permanent
Armed Response Officer Job Details
Division Fidelity ADTBusiness UnitFidelity ADT – Kwazulu NatalMinimum experience
AssociateCompany primary industrySecurity and InvestigationsJob functional area
Operations
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Job Description
QUALIFICATION & EXPERIENCE:
- Grade 10
- Psira Registered Grade C
- Valid Driver’s License
- Armed Response Certificate
- Firearm Competency Certificate
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Valid driver’s license – Code
B/EB (or former truck license also
acceptable)
- Minimum two (2) years driving
experience
- Ability to work shifts
- High maturity level
Duties.
· To familiarize yourself with the area· To maintain response times as required by management· Possess the necessary driving skills required· To make use of the shortest possible routes in the area |
· Show empathy to clients and have the ability to listen attentively to client· The welfare of the client at hear at all times· Follow up with clients after serious incidences and offer assistance· Pay special attention to all calls· Perform a public relations service and introduction call to new clients |
· Standoff point. Officer must stand off at delegated places during peak hour.· Area patrols. During off peak times the area must be patrolled |
· Conduct daily parade and comply withStanding Operating Procedures (SOP)· General appearance of vehicle. Completedaily/weekly check list· Maintained personal hygiene. Daily paradeswill be conducted· Taking care of equipment. Complete Daily/weekly check list. |
· Officers are required to submit comprehensive reports and feedback as requested from time to time · · Accurate information is to be forwarded both upwards and downward· |
· · Assist with any problems or complaints· · Give full feedback to clients where necessary |
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