Armed Response Fidelity Services Group

Durban, KwaZulu-Natal

Permanent

Armed Response Officer Job Details

Division Fidelity ADTBusiness UnitFidelity ADT – Kwazulu NatalMinimum experience

AssociateCompany primary industrySecurity and InvestigationsJob functional area

Operations

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Job Description

QUALIFICATION & EXPERIENCE:

• Grade 10
• Psira Registered Grade C
• Valid Driver’s License
• Armed Response Certificate
• Firearm Competency Certificate

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Valid driver’s license – Code

  B/EB (or former truck license also

  acceptable)

• Minimum two (2) years driving

   experience

• Ability to work shifts
• High maturity level

 Duties.

·        To familiarize yourself with the area·        To maintain response times as required by management·        Possess the necessary driving skills required·        To make use of the shortest possible routes in the area

·        Show empathy to clients and have the ability to listen attentively to client·        The welfare of the client at hear at all times·        Follow up with clients after serious incidences and offer assistance·        Pay special attention to all calls·        Perform a public relations service and introduction call to new clients

·        Standoff point. Officer must stand off at delegated places during peak hour.·        Area patrols. During off peak times the area must be patrolled

·        Conduct daily parade and comply withStanding Operating Procedures (SOP)· General appearance of vehicle. Completedaily/weekly check list· Maintained personal hygiene. Daily paradeswill be conducted· Taking care of equipment. Complete   Daily/weekly check list.

·        Officers are required to submit comprehensive reports and feedback as requested from time to time ·        · Accurate information is to be forwarded both upwards and downward·

·        · Assist with any problems or         complaints·        · Give full feedback to clients     where necessary

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