Food Lovers Market Is Hiring Trolley General Assistants
Food Lovers Market invites suitably qualified applicants to apply for General Assistant: Trolley Potter vacancies. This is a permanent, full-time position with working hours of 8 hours per day. The work schedule is as needed, the salary is TBC, and the successful applicant can start ASAP.
If you have Matric, previous experience as a General Assistant, General Worker or General Clerk, and enjoy helping customers, this Food Lovers Market opportunity could be worth considering.
About the Food Lovers Market General Assistant Job
The General Assistant plays an important role in making sure customers have a pleasant shopping experience.
You will work in different areas of the store, helping customers find products, answering questions, keeping shelves stocked and making sure the store remains clean and organised.
The position also involves handling payments, receiving deliveries, assisting with stock takes and dealing with waste.
Because you will regularly interact with customers, you need to be friendly, helpful and comfortable speaking to different people.
This is also a hands-on retail position, so you should be prepared to assist with practical tasks around the store when needed.
Food Lovers Market General Assistant Job Details
Here are the main details of the vacancy:
- Position: General Assistant: Trolley Potter
- Company: Food Lovers Market
- Employment: Permanent
- Work type: Full-time
- Working hours: 8 hours per day
- Work schedule: As needed
- Start date: ASAP
- Salary: TBC
- Minimum qualification: Matric
- Experience: General Assistant, General Worker or General Clerk
- Location requirement: Within 35km of the job
- Criminal record: Clear criminal record required
What Will You Do as a Food Lovers Market General Assistant?
The General Assistant will have a variety of duties. You will help customers, work with stock, keep shelves organised, handle payments and assist with the general running of the store.
Help Customers Find the Right Products
Customers may need help finding a particular product or understanding how something works.
You will provide accurate information about products and help customers make suitable choices.
Where necessary, you may also show customers how to use products.
Being able to listen carefully and understand what a customer needs will be important in this role.
Provide Friendly Customer Service
You will be expected to greet customers and offer assistance when needed.
A friendly attitude can make a big difference to a customer’s shopping experience.
You should answer customer questions politely and make sure customers feel comfortable asking for help.
The goal is to provide excellent service and create a positive image of the store.
Tell Customers About Promotions
The General Assistant may also inform customers about sales, promotions and special offers.
This gives customers an opportunity to learn about deals while they are shopping.
You should provide information clearly and in a helpful way.
Handle Customer Problems
Sometimes customers may not be happy with a product or service.
You will need to deal with these situations calmly and professionally.
Listen to the customer’s concern, try to understand the problem and follow the correct company procedure to resolve it.
If the issue cannot be handled by you, you should ask the appropriate team member or manager for assistance.
Handle Cash and Card Payments
The position can involve processing different types of customer payments.
You may be required to:
- Handle cash payments
- Process card payments
- Issue receipts
- Process refunds
- Process exchanges
Accuracy is very important when handling money.
You must follow the correct procedures and make sure transactions are completed properly.
Previous experience with a cash register or computer-based POS system can be useful for this type of work.
Receive and Organise Deliveries
The General Assistant will assist when stock deliveries arrive at the store.
You will help receive deliveries, organise products and keep track of stock.
Products should be placed in the correct areas so that they can be found easily when needed.
Being organised and careful when handling stock is important because poor stock control can lead to missing or misplaced products.
Keep Shelves Full and Tidy
Customers expect to find products on the shelves when they visit the store.
You will therefore need to make sure products are displayed neatly and that shelves are kept stocked.
When an item sells out or becomes low in stock, you should restock it as quickly as possible.
You may also need to check that products are arranged properly and that the shopping area looks neat.
Deal With Empty Shelves
Quickly replacing products that have sold out is another important part of the role.
You should pay attention to shelves while working and notice when products need to be replenished.
Keeping shelves full can improve the shopping experience and help the store avoid missing sales.
Help With Waste Disposal
The General Assistant will also be responsible for properly disposing of store and storeroom waste.
Waste should be placed in the correct area, including the designated skip bin.
You must follow the store’s waste disposal procedures and keep the working environment clean.
Assist With Stock Takes
You will also assist with stock takes.
Stock takes involve counting and checking products so the business can keep accurate records of the stock it has.
Attention to detail is important during stock counting because incorrect numbers can cause problems with stock records.
If you have previous stock-taking experience, make sure you mention it in your application.
Keep the Store Clean
Cleaning is another part of the General Assistant position.
You may be required to clean designated areas, including places such as:
- Storerooms
- Kitchens
- Other assigned areas
The work area should be kept clean and organised throughout the day.
Good housekeeping helps create a better environment for both customers and employees.
Follow Safety and Security Procedures
You will be expected to follow all relevant safety, security and environmental rules.
This includes knowing what to do in an emergency and following the company’s policies and procedures.
You should report safety concerns or other problems to the appropriate person rather than ignoring them.
Requirements for the Food Lovers Market General Assistant Job
Applicants must meet the basic requirements listed for the vacancy.
You need:
- Matric
- Experience as a General Assistant, General Worker or General Clerk
- To live within 35km of the job
- A clear criminal record
Applicants should make sure they meet these requirements before applying.
Preferred Candidates
Some additional characteristics are listed as preferences.
The employer prefers:
- South African candidates
- Candidates between 35 and 65 years old
These are listed as preferences rather than the basic requirements.
What Kind of Person Would Suit This Job?
This position could suit someone who enjoys working with people and does not mind doing different tasks throughout the day.
You should be comfortable helping customers one moment and then moving on to stocking shelves, cleaning an area or assisting with deliveries.
Reliability is important because the store depends on team members to complete their responsibilities.
You should also be willing to learn and follow instructions.
A good General Assistant should be able to work independently when required but also work well with other employees.
Assessment Required During the Application
Applicants should be aware that an assessment forms part of the application process.
The assessment listed for this vacancy is the:
Customer Centric Potential Work Performance Assessment Battery
This assessment is related to customer service and workplace performance.
Questions You May Need to Answer
During the application process, you may be asked several questions about your experience and how you would handle common retail situations.
These include:
- In which area do you currently live? You should provide your suburb, district or city.
- Have you previously worked in a customer-facing role?
- Do you have experience with stock takes?
- How do you handle a situation where a customer is not satisfied with a product?
- What steps do you take to keep shelves and fridges full and tidy?
- What do you do if you notice a price label is incorrect?
- Have you used a cash register or computer-based point of sale (POS) system before?
These questions give applicants an opportunity to show their customer service, retail and stock-handling experience.
How to Prepare Your CV
If you want to apply for the Food Lovers Market General Assistant position, make sure your CV is updated before submitting your application.
Your CV should clearly include your:
- Contact details
- Current location
- Matric qualification
- Previous work experience
- Customer service experience
- General assistant or general worker experience
- Stock-taking experience
- Cashier or POS experience
- Relevant skills
Your location is particularly important because applicants must live within 35km of the job.
If you have worked in a supermarket, retail store, warehouse or another customer-facing environment, make sure you explain the duties you performed.
Food Lovers Market General Assistant: Trolley Potter Vacancy
The Food Lovers Market General Assistant: Trolley Potter position is a permanent, full-time opportunity for someone who enjoys working in a busy retail environment.
The successful applicant will assist customers, provide product information, handle payments, receive deliveries, restock shelves, assist with stock takes, dispose of waste and help keep the store clean and organised.
Applicants need Matric, relevant experience as a General Assistant, General Worker or General Clerk, a clear criminal record, and must live within 35km of the job.
The position offers 8 hours per day, is permanent and full-time, has an as-needed work schedule, and has an ASAP start date. The salary is currently TBC.
If you have retail or customer service experience and are ready for a hands-on role where every day can involve different tasks, this Food Lovers Market vacancy could be an opportunity worth considering.
