Pick n Pay Is Looking for Trolley Porters
Pick n Pay invites suitably qualified applicants to apply for Trolley Porter vacancies. This is a permanent, part-time position with working hours of 8 hours per day and a shift-based work schedule. The salary is currently TBC, and the successful applicant can start ASAP.
If you have Matric, can speak English, are comfortable with physical work and enjoy helping customers, this Pick n Pay Trolley Porter opportunity could be worth considering.
About the Pick n Pay Trolley Porter Job
A Trolley Porter plays an important role in keeping a supermarket organised and making sure customers can easily find and use shopping trolleys.
The job involves collecting trolleys from the parking area, trolley bays and store entrances and returning them to the correct locations.
You will also check trolleys for damage, help customers when necessary and keep trolley areas clean and safe.
Although the job focuses mainly on trolleys, customer service is also an important part of the role. You may interact with customers throughout the day, so being polite and helpful is important.
This is also a physical job. You should be comfortable walking, standing and moving shopping trolleys regularly.
Pick n Pay Trolley Porter Job Details
Here are the main details of the vacancy:
- Position: Trolley Porter
- Company: Pick n Pay
- Employment: Permanent
- Work type: Part-time
- Working hours: 8 hours per day
- Work schedule: Shifts
- Start date: ASAP
- Salary: TBC
- Minimum qualification: Matric
- Language: English
- Distance requirement: Within 15km of the job
- Criminal record: Clear criminal record required
What Will You Do as a Pick n Pay Trolley Porter?
The successful applicant will have several responsibilities related to trolley management, customer assistance, safety and store cleanliness.
Collect and Return Shopping Trolleys
One of your main duties will be collecting trolleys from different areas around the store.
This includes:
- Parking areas
- Trolley bays
- Store entrances
- Designated collection points
Once collected, the trolleys must be returned to the correct storage areas.
During busy periods, you may need to collect trolleys more frequently to make sure customers always have access to them.
Check Trolleys for Damage
You will need to check shopping trolleys regularly to make sure they are safe and working properly.
You should look for problems with:
- Wheels
- Handles
- Frames
- Other damaged or defective parts
If you notice a damaged trolley or another problem, you must report it to the supervisor, manager or relevant member of staff.
Damaged trolleys should not simply be left where customers can use them.
Keep Trolley Areas Organised
Trolleys should be stored neatly in their designated areas.
You will need to make sure trolley stations remain clear and easy for customers to access.
This is especially important during busy shopping periods when many customers are arriving and leaving the store.
A well-organised trolley area also helps reduce congestion around store entrances and parking areas.
Help Customers With Trolleys
Customer service is another important part of this job.
You may need to help customers retrieve a trolley, especially when the store is busy.
Customers may also ask you questions about where to return trolleys or where they can find one.
You should respond politely and provide assistance whenever you can.
Help Keep Customers Safe
The Trolley Porter also helps create a safer environment for customers.
When moving large numbers of trolleys around parking areas or store entrances, you need to be careful and aware of people and vehicles nearby.
You should take extra care around entryways, walkways and parking spaces.
If a trolley is blocking a walkway or parking space, it should be moved safely and returned to the appropriate area.
Work With the Store Team
The Trolley Porter will work with other employees to help the store operate smoothly.
You may work with:
- Customer service staff
- Supervisors
- Store management
- Other retail employees
If you notice a problem with missing, damaged or misplaced trolleys, report it to the appropriate person.
Good teamwork can help the store deal with problems quickly.
Follow Health and Safety Rules
Safety is a major part of the Trolley Porter position.
You will need to follow all health and safety regulations when handling and moving trolleys.
This is particularly important when working outside in parking areas or when moving several trolleys at once.
You should never take unnecessary risks that could result in injury to yourself, customers or other employees.
Use Trolley Equipment Safely
Some stores may use equipment such as trolley pushers or carts to assist with moving large numbers of trolleys.
If you are required to use this equipment, you must follow the correct operating procedures.
The equipment should be used safely and the surrounding area should remain free from hazards.
You must also follow the store’s rules regarding personal protective equipment (PPE) and uniforms, especially when working outside or during difficult weather conditions.
Keep the Store Exterior Clean
The Trolley Porter will help keep the outside areas of the store neat.
This includes collecting abandoned trolleys and keeping trolley bays organised.
You may also help maintain:
- Store entrances
- Parking areas
- Trolley bays
- Surrounding areas
The aim is to make sure customers arrive at a clean, safe and welcoming store.
Help With General Cleaning
The position can also include general cleaning duties when required.
This may include wiping down shopping trolleys and removing dirt or debris from entrance areas.
Keeping these areas clean helps improve the overall appearance of the store and creates a better experience for customers.
Requirements for the Pick n Pay Trolley Porter Job
Applicants must meet the basic requirements listed for the position.
You need:
- Matric
- Previous experience as a Trolley Porter
- Ability to speak English
- To live within 15km of the job
- A clear criminal record
Because this is a physical position, applicants should also be comfortable with regular walking, standing and moving shopping trolleys.
Preferred Candidates
The employer has listed some additional preferences.
The position prefers candidates with experience in the retail grocery and food industry.
Other preferences include:
- Male candidates
- Candidates between 18 and 30 years old
These are listed as preferences in the vacancy.
Who Would Be a Good Fit for This Job?
The Trolley Porter role could suit someone who enjoys practical work and does not mind spending a lot of time outdoors.
You should be physically capable of moving and organising shopping trolleys throughout your shift.
You should also be comfortable dealing with customers because you may need to answer questions or provide assistance.
Reliability is important as well. The store needs trolley areas to be maintained throughout the day, particularly during busy shopping periods.
Flexible Retail Hours
Applicants should be prepared to work retail hours.
This can include Sundays and public holidays when required.
The vacancy also states that some shifts may start as early as 6:00am and finish as late as 7:00pm.
This means applicants should be comfortable with flexible working hours and different shift times.
Assessment Required During the Application
Applicants should know that an assessment forms part of the application process.
The assessment listed for this vacancy is the:
Customer Centric Potential Work Performance Assessment Battery
This assessment is designed to look at customer-focused workplace skills.
Questions You May Need to Answer
During the application process, you may be asked questions about your availability, physical ability and customer service approach.
These include:
- In which area do you currently live? You should provide your suburb, district or city.
- Are you able to handle physical tasks, such as moving and organising shopping carts?
- What would you do if you see a trolley blocking a parking space?
- If a customer asks for help loading heavy items into their car, what is the best approach?
- Are you comfortable working retail hours, including Sundays and public holidays when required?
- Are you comfortable working flexible hours, where some shifts may start as early as 6:00am and end as late as 7:00pm?
Make sure your answers are honest and clearly explain your ability to perform the duties of the job.
How to Prepare Your Application
Before applying for the Pick n Pay Trolley Porter position, check that your CV is up to date.
Your CV should include your:
- Contact details
- Current location
- Matric qualification
- Previous work experience
- Trolley Porter experience
- Retail experience
- Customer service experience
- Relevant physical or practical skills
Your location is especially important because applicants must live within 15km of the job.
If you have previously worked in a supermarket, grocery store or other retail environment, make sure you mention this clearly.
Pick n Pay Trolley Porter Vacancy
The Pick n Pay Trolley Porter position is a permanent, part-time opportunity for someone who is comfortable with physical work and enjoys helping customers.
The successful applicant will collect and organise shopping trolleys, check them for damage, assist customers, maintain trolley bays, help keep the store entrance and parking areas clean, and follow health and safety procedures.
Applicants need Matric, previous Trolley Porter experience, English communication skills and a clear criminal record. The position requires applicants to live within 15km of the workplace.
The job offers 8 hours per day, follows a shift schedule, is permanent and part-time, and has an ASAP start date. The salary is currently TBC.
Applicants should also be prepared to work flexible retail hours, including Sundays and public holidays when required, with some shifts starting as early as 6:00am and ending as late as 7:00pm.
If you are reliable, physically fit enough for the role and ready to work in a busy retail environment, this Pick n Pay opportunity could be worth considering.
