DEPARTMENT OF EMPLOYMENT AND LABOUR: CLIENT SERVICE OFFICER: UIF (X128 POSTS)

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DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE : 27 March 2026 at 16:00 (walk-in) and 23:59 (online)

NOTE : All attachments for online application must include an application form Z83 and
CV only combined, in PDF and as one (1) document or attachment, indicate
the correct job title and the reference number of the post on the subject line of
your email. Use the correct email address associated with the post. Failure to
do so, your application will be disqualified. Applications quoting the relevant
reference number must be submitted on the new form Z83, obtainable from
any Public Service Department or on the internet at www.gov.za/documents.
Received applications using the incorrect application for employment (old Z83)
will not be considered. Each post(s) advert must be accompanied by its own
application form for employment and must be fully completed, initialled and
signed by the applicant as instructed below. Failure to fully complete, initial and
sign the Z83 form will lead to disqualification of the application during the
selection process. All fields of Section A, B, C and D of the Z83 must be
completed in full. Section E, F, G (Due to the limited space on the Z83 it is
acceptable for applicants to indicate refer to CV or see attached. However, the
question related to conditions that prevent re-appointment under Part “F” must
be answered and declaration signed. Only an updated comprehensive CV (with
detailed previous experience if any) and a completed and signed new Z83
application form is required. Only shortlisted candidates will be required to
submit certified copies of qualifications and other related documents on or
before the day of the interview following the communication from Human
Resources and such qualification(s) and other related document(s) will be in
line with the requirements of the advert. Non-RSA Citizens/Permanent
Resident Permit holders in possession of foreign qualifications must be
accompanied by an evaluation report issued by the South African Qualification
Authority (SAQA) (only when shortlisted).

The Department does not accept
applications via fax. Applicants who do not comply with the abovementioned
instructions/ requirements, as well as applications received late will not be
considered. Failure to submit all the requested documents will result in the
application not being considered. Correspondence will be limited to shortlisted
candidates only. If you have not been contacted within eight (8) weeks after the
closing date of this advertisement, please accept that your application was
unsuccessful. All shortlisted candidates, including the SMS, shall undertake
two pre-entry assessments. One will be a practical exercise to determine a
candidate’s suitability based on the post’s technical and generic requirements
and the other must be an integrity (ethical conduct) assessment. Suitable
candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment
verification).

Please note by responding to the advertisement, you consent to
the collection, processing, and storing of your Personal Information in
accordance with the Protection of Personal Information Act(POPIA) Your
information will be used soley for the purpose of this promotion and will not be
shared with third parties without prior consent unless required by law. The
Department reserves the right not to make any appointment(s) to the below
advertised post(s). The successful candidate will be expected to sign a
performance agreement. The Department is an equal opportunity affirmative
action employer. The Employment Equity Plan of the Department shall inform
the employment decision. It is the Department’s intention to promote equity
(race, gender and disability) through the filling of this post(s)
OTHER POSTS

POST 09/76 : CLIENT SERVICE OFFICER: UIF (X128 POSTS)
SALARY : R269 499 per annum
CENTRE : Labour Centre: Richards Bay HR4/4/3/01 (X2 Posts)
Satellite Office: Eshowe HR4/4/3/02 (X12 Posts)
Satellite Office: Empangeni SO HR4/4/3/03 (X12 Posts)
Labour Centre: Ixopo HR4/4/3/04 (X12 Posts)
Satellite Office: Bergville HR4/4/3/05 (X12 Posts)
Satellite Office: Umzinto\ Park Rynie HR4/4/3/06 (X12 Posts)
Labour Centre: Pinetown HR4/4/3/07 (X10 Posts)
Satellite Office: Hammarsdale HR4/4/3/08 (X12 Posts)
Labour Centre: Vryheid HR4/4/3/09 (X2 Posts)
Satellite Office: Pongola HR4/4/3/10 (X10 Posts)
Satellite Office: Emadlangeni HR4/4/3/11 (X12 Posts)
Labour Centre: Stanger HR4/4/3/12 X2 Posts)
Satellite Office: Umzimkhulu HR4/4/3/13 (X12 Posts)
Satellite Office: Bridge City HR4/4/3/14 (X4 Posts)
Labour Centre: Ladysmith HR4/4/3/15 (X1 Post)

REQUIREMENTS : Grade 12; No experience required. Knowledge: Unemployment Insurance Act
and Regulations, Unemployment Insurance Contributions Act, Public Financial
Management Act (PFMA), Protection of Personal Information Act (POPIA),
Treasury Regulations, Batho Pele Principles, Department of Labour and UIF
Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care
Principles, Departmental Policies, Procedures and Guidelines. Skills:
Interviewing, Communication (verbal and written), Listening, Computer
Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution
Act), Conflict Management, Time Management, Customer Relations,
Analytical, Interpersonal, Telephone etiquette, On job training (operations
system).

DUTIES : Provide screening services, Process applications for UIF benefits, Register
payment continuation forms, Provide administrative functions.

ENQUIRIES : Mr I Ximba Tel No: (035) 760 1614 (Richards Bay/ Empangeni/ Eshowe)
Mr P Mtolo Tel No: (033) 212 2768 (Richmond/ Ixopo)
Ms L Radebe Tel No: (036) 307 0898/ 7097 (Ladysmith/ Bergville)
Mr S Biyase Tel No: (039) 688 6900 (Port Shesptone/ Umzinto\ Park Rynie)
Mr B Gwala Tel No: ((031) 701 7740 (Pinetown/ Hammarsdale)
Mr F Dladla Tel No: (034) 5980 8916 (Vryheid/ Pongola)
Mr S Pillay Tel No: (036) 638 1900 (Newcastle/ Emadlangeni)
Ms S Mkhize Tel No: (032) 551 7300 (Stanger)
Mr S Ngqoza Tel No: (039) 727 2140 (Kokstad)
Mr SA Mchunu Tel No: (031) 336 1500 (Durban / Bridge City)

APPLICATIONS : Deputy Director: Richards Bay Labour Centre, Private Bag X20033,
Empangeni, 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For
Online Applications Email to: Jobs-KZN28@Labour.gov.za

Deputy Director: Richards Bay Labour Centre, Private Bag X20033,
Empangeni, 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For
Online Applications Email to: Jobs-KZN46@Labour.gov.za (For Empangeni
Satellite)

Deputy Director: Richmond Labour Centre, PO Box 852, Richmond 3780 or
hand deliver at 60 Shepstone Street, Richmond. For Online Applications Email
to: Jobs-KZN49@Labour.gov.za (For Ixopo Labour Centre)

Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 Or hand
deliver at 35 Keate Street, Ladysmith. For Online Applications Email to: JobsKZN51@Labour.gov.za
Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 Or hand
deliver at 35 Keate Street, Ladysmith. For Online Applications Email to: JobsKZN52@Labour.gov.za (For Bergville Satellite)

CAREERTAG

Educational Website

DEPARTMENT OF EMPLOYMENT AND LABOUR: CLIENT SERVICE OFFICER: UIF (X128 POSTS)

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