DEPARTMENT OF EMPLOYMENT AND LABOUR: UI CLAIMS OFFICER (X141 POSTS)
DEPARTMENT OF EMPLOYMENT AND LABOUR: UI CLAIMS OFFICER (X141 POSTS)
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this
post with a candidate whose transfer / promotion / appointment will promote representivity in line with
the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 27 February 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE : All attachments for online application must include an application form Z83 and
CV only combined, in PDF and as one (1) document or attachment, indicate
the correct job title and the reference number of the post on the subject line of
your email. Use the correct email address associated with the post. Failure to
do so, your application will be disqualified. Applications quoting the relevant
reference number must be submitted on the new form Z83, obtainable from
any Public Service Department or on the internet at www.gov.za/documents.
Received applications using the incorrect application for employment (old Z83)
will not be considered.
Each post(s) advert must be accompanied by its own
application form for employment and must be fully completed, initialled and
signed by the applicant as instructed below. Failure to fully complete, initial and
sign the Z83 form will lead to disqualification of the application during the
selection process. All fields of Section A, B, C and D of the Z83 must be
completed in full. Section E, F, G (Due to the limited space on the Z83 it is
acceptable for applicants to indicate refer to CV or see attached. However, the
question related to conditions that prevent re-appointment under Part “F” must
be answered and declaration signed. Only an updated comprehensive CV (with
detailed previous experience if any) and a completed and signed new Z83
application form is required. Only shortlisted candidates will be required to
submit certified copies of qualifications and other related documents on or
before the day of the interview following the communication from Human
Resources and such qualification(s) and other related document(s) will be in
line with the requirements of the advert. Non-RSA Citizens/Permanent
Resident Permit holders in possession of foreign qualifications must be
accompanied by an evaluation report issued by the South African Qualification
Authority (SAQA) (only when shortlisted). The Department does not accept
applications via fax.
Applicants who do not comply with the abovementioned
instructions/ requirements, as well as applications received late will not be
considered. Failure to submit all the requested documents will result in the
application not being considered. Correspondence will be limited to shortlisted
candidates only. If you have not been contacted within eight (8) weeks after the
closing date of this advertisement, please accept that your application was
unsuccessful.
All shortlisted candidates, including the SMS, shall undertake
two pre-entry assessments. One will be a practical exercise to determine a
candidate’s suitability based on the post’s technical and generic requirements
and the other must be an integrity (ethical conduct) assessment. Suitable
candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment
verification).
Please note by responding to the advertisement, you consent to
the collection, processing, and storing of your Personal Information in
accordance with the Protection of Personal Information Act (POPIA) Your
information will be used soley for the purpose of this promotion and will not be
shared with third parties without prior consent unless required by law. The
Department reserves the right not to make any appointment(s) to the below
advertised post(s).
The successful candidate will be expected to sign a
performance agreement. The Department is an equal opportunity affirmative
action employer. The Employment Equity Plan of the Department shall inform
the employment decision. It is the Department’s intention to promote equity
(race, gender and disability) through the filling of this post(s)
OTHER POSTS
POST 05/23 : UI CLAIMS OFFICER (X141 POSTS)
SALARY : R269 499 per annum
CENTRE : Labour Centre: Beaufort West Ref No: HR4/4/10/637 (X13 Posts)
Labour Centre: Cape Town Ref No: HR4/4/10/638 (X12 Posts)
Satellite Office: Atlantis Ref No: HR4/4/10/639 (X5 Posts)
Satellite Office: Athlone Ref No: HR4/4/10/640 (X11 Posts)
Labour Centre: George Ref No: HR4/4/10/641 (X10 Posts)
Labour Centre: Knysna Ref No: HR4/4/10/642 (X12 Posts)
Satellite Office: Plettenberg Bay Ref No: HR4/4/10/643 (X12 Posts)
Labour Centre: Mitchells Plain Ref No: HR4/4/10/644 (X9 Posts)
Satellite Office: Nyanga Ref No: HR4/4/10/645 (X12 Posts)
Labour Centre: Mossel Bay Ref No: HR4/4/10/646 (X13 Posts)
Labour Centre: Oudtshoorn Ref No: HR4/4/10/647 (X9 Posts)
Labour Centre: Vredenburg Ref No: HR4/4/10/648 (X18 Posts)
Satellite Office: Vredendal Ref No: HR4/4/10/649 (X10 Posts)
REQUIREMENTS : Grade 12/ Senior Certificate. 0 to 6 months’ experience. Knowledge:
Unemployment Insurance Act, Unemployment Insurance Contributions Act,
Public Service Regulation, Public Service Act, Batho Pele Principles,
Departmental Policies and Procedures, Customer Care. Skills: Communication
(verbal and written), Listening, Computer Literacy, Customer Relations,
Decision Making.
DUTIES : Receive and assess all the UI Claims on the relevant systems in line with the
Standard Operating Procedure (SOP). Register all employers and verify the
declaration of employees as per the relevant prescripts. Execute the payment
of approved claims as per the set time frames. Attend to enquiries relating to
all processed claims or any other matter relating to the processing of claims.
Perform administrative duties in the section.
ENQUIRIES : Beaufort West- Ms V Theron Tel No: (023) 285 0981, George- Mr M Charles
Tel No: (044) 801 1223
Knysna/Plettenberg Bay- Ms C Windwaai Tel No: (044) 302 6800
Mitchells Plain/Nyanga- Mr F Creighton Tel No: (021) 065 4990
Mossel Bay- Mr C Minnies Tel No: (044) 285 0260
Oudtshoorn- Ms. A Van Wyk Tel No: (044) 285 1340 and
Vredenburg/Vredendal- Ms. J Le Fleur Tel No: (022) 065 0815
APPLICATIONS : Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand
deliver at: Department of Employment and Labour, No.9 Long Street, Cnr
Riebeeck and Long Street, Cape Town.
For online: Beaufort West, WCJobs-BEA@LABOUR.gov.za
For online Cape Town, WCJobs-CTN@LABOUR.gov.za
For online Atlantis, WCJobs-ATL@LABOUR.gov.za
For online Athlone, WCJobs-ATH@LABOUR.gov.za
For online George, WCJobs-GRG@LABOR.gov.za
For online Knysna, WCJobs-KNS@LABOUR.gov.za
For online Plettenberg Bay, WCJobs-PLE@LABOUR.gov.za
For online Mitchells Plain, WCJobs-MP@LABOUR.gov.za
For online Nyanga, WCJobs-NYG@LABOUR.gov.za
For online Mossel Bay, WCJobs-MBY@LABOUR.gov.za
For online Oudtshoorn, WCJobs-OUD@LABOUR.gov.za
For online Vredenburg/Vredendal, WCJobs-VRD@LABOUR.gov.za
For online Somerset West, WCJobs-SW@LABOUR.gov.za
FOR ATTENTION : Sub-directorate: Human Resources Management, Western Cape
