
Imagine working at the heart of South Africa’s financial system, supporting a prestigious institution while growing your career in a professional, purpose-driven environment. The South African Reserve Bank (SARB) is hiring three Hospitality Administrators for its Corporate Services Department in Pretoria, offering a chance to make a real impact. With applications closing on 12 August 2025, this is your moment to join a trusted organization and bring your organizational and people skills to the table. Here’s your guide to applying and succeeding in this exciting role.
Why Join SARB as a Hospitality Administrator?
The South African Reserve Bank isn’t just about monetary policy—it’s a cornerstone of financial stability, employing over 3,000 people to keep South Africa’s economy strong. As a Hospitality Administrator, you’ll play a vital role in the Corporate Services Department, ensuring seamless hospitality operations for staff and guests. This isn’t just an admin job—it’s a chance to work for a respected institution, gain valuable skills, and contribute to a workplace that values professionalism and service. With a competitive salary (around R250,000–R350,000 annually, based on industry standards for NQF 5 roles), this permanent position offers stability and growth in a dynamic environment.
What Does a Hospitality Administrator Do?
As a Hospitality Administrator, you’ll be the backbone of SARB’s hospitality services, keeping everything from food safety to staff events running smoothly. Reporting to the team leader, your role will involve a mix of administrative, customer-facing, and operational tasks. Here’s what you’ll do:
- Plan and execute short-term tasks with your team leader
- Generate reports and summaries for management
- Handle quotes, service requests, and cost tracking
- Communicate clearly with SARB staff about hospitality needs
- Manage stock ordering, documentation, and data capturing
- Take and distribute meeting minutes
- Oversee petty cash and access control systems
- Administer the Lunch Club programme and point-of-sale (POS) activities
- Act as second-in-charge for cash loader and POS systems
- Ensure compliance with food safety and hygiene regulations
- Resolve customer queries and complaints professionally
- Organize awareness campaigns for the Hospitality Section
- Identify and address personal performance gaps to improve
This role is perfect for someone who loves working with people, stays organized under pressure, and takes pride in delivering excellent service.
Who Can Apply?
SARB is looking for detail-oriented, customer-focused individuals who meet these requirements:
Qualifications
- Higher Certificate (NQF 5) in Office Administration, Events Management, Marketing, or an equivalent qualification
- Certified copies of qualifications must be provided
Experience
- 2–5 years of experience in hospitality administration or customer service
- Strong knowledge of admin processes, stock control, and client interaction
Skills and Qualities
- Clear written and verbal communication
- Team player with a focus on service delivery
- Problem-solving skills and sound judgment
- Resilience and professionalism in a fast-paced environment
- Ability to meet deadlines and deliver results
- Basic computer literacy (Microsoft Office for reports and data capturing)
Additional Requirements
- South African citizen
- Based in Pretoria or willing to relocate (no relocation assistance provided)
- Able to work on-site (no remote work option)
How to Apply for the SARB Hospitality Administrator Role
Applications are open now, but the deadline is approaching fast. Follow these steps to apply:
- Prepare Your Documents:
- Updated CV highlighting your hospitality or customer service experience
- Certified copy of your ID
- Certified copy of your Higher Certificate (NQF 5) or equivalent
- Proof of experience (e.g., reference letters or payslips)
- Submit Online:
- Visit the SARB careers portal at www.resbank.co.za/en/home/careers/current-vacancies
- Search for “Hospitality Administrator – Corporate Services Department” (reference may be listed on the portal)
- Complete the online application form and upload all documents
- Deadline: Apply by 11:55 PM on 12 August 2025
- Avoid Scams: Only use the official SARB website. Never pay fees for job applications.
For assistance, contact SARB’s recruitment team at +27 12 313 3911 or email careers@resbank.co.za (do not send applications to this email).
What to Expect After Applying
SARB’s hiring process is thorough to ensure the best fit:
- Application Review: Your qualifications and experience will be assessed.
- Interviews and Assessments: Shortlisted candidates may face interviews or practical tests to evaluate admin and customer service skills.
- Feedback: If you don’t hear back within two weeks after 12 August 2025, consider your application unsuccessful.
- Onboarding: Successful candidates will start in Pretoria, joining the Corporate Services Department with full-time, permanent contracts.
Tips for a Standout Application
Want to impress the SARB hiring team? Here’s how to shine:
- Tailor Your CV: Highlight specific hospitality or admin experience, like managing stock or handling customer queries.
- Write a Cover Letter: Share why you’re passionate about supporting SARB’s operations and how your skills align with the role.
- Certify Documents: Ensure your ID and qualifications are certified within three months by a Commissioner of Oaths.
- Showcase Soft Skills: Emphasize your communication, teamwork, and problem-solving abilities in your application.
- Apply Early: Submit well before 12 August 2025 to avoid technical issues on the portal.
Why This Role Matters
South Africa’s unemployment rate is 32.9%, with youth unemployment even higher. The SARB, as a cornerstone of the nation’s economy, offers stable, meaningful jobs that contribute to financial stability. As a Hospitality Administrator, you’ll support the bank’s 3,000+ employees and guests, ensuring smooth operations in a high-profile environment. This role offers a competitive salary, benefits like medical aid and pensions, and a chance to grow within a prestigious institution. Plus, you’ll gain skills in administration, customer service, and event management that are transferable across industries.
Conclusion
The South African Reserve Bank’s Hospitality Administrator vacancies for 2025 are your opportunity to join a world-class institution and build a rewarding career. With three positions open in Pretoria, a Higher Certificate (NQF 5), and 2–5 years of experience, you’re ready to make your mark. Prepare your CV, certified documents, and passion for service, and apply online at www.resbank.co.za before 11:55 PM on 12 August 2025. Don’t miss this chance to contribute to South Africa’s financial backbone while growing your skills and future. Apply now, and let your career soar with SARB