x10 UI Claims Officer vacancies at Department of Labour

The Department of Employment and Labour is inviting suitably qualified applicants to apply for x10 UI Claims Officer vacancies.

Closing date for applications: 01 August 2025

Table of Contents

UI CLAIMS OFFICER REF NO: HR4/4/10/843 (X10 POSTS)

REQUIREMENTS:

Grade 12/Senior Certificate. 0 to 6 months’ experience.
Knowledge: Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele Principles, Departmental Policies and Procedures, Customer Care.
Skills: Communication (verbal and written), Listening, Computer Literacy, Customer Relations, Decision Making.

DUTIES:

Receive and assess all the UI Claims on the relevant systems in line with the Standard Operating Procedure (SOP).
Register all employers and verify the declaration of employees as per the relevant prescripts.
Execute the payment of approved claims as per the set time frames.
Attend to enquiries relating to all processed claims or any other matter relating to the processing of claims.
Perform administrative duties in the section.

ENQUIRIES: Mr. Q Bowman Tel No: (021) 441 8120

Submit applications to:

Jobs-WC6@LABOUR.gov.za
Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town.

FOR ATTENTION: Sub-directorate: Human Resources Management, Western Cape.