UI Claims Officer Vacancies (X141 Posts) – Department of Employment and Labour
The Department of Employment and Labour is inviting applications for 141 UI Claims Officer vacancies across various Labour Centres and Satellite Offices in the Western Cape. If you have a Grade 12 certificate and are looking to start a career in public service, this is an excellent opportunity to join government and gain valuable administrative experience.
Closing Date: 27 February 2026
Salary: R269 499 per annum
Available UI Claims Officer Vacancies by Location
Labour Centres
- Beaufort West – Ref No: HR4/4/10/637 (13 Posts)
- Cape Town – Ref No: HR4/4/10/638 (12 Posts)
- George – Ref No: HR4/4/10/641 (10 Posts)
- Knysna – Ref No: HR4/4/10/642 (12 Posts)
- Mitchells Plain – Ref No: HR4/4/10/644 (9 Posts)
- Mossel Bay – Ref No: HR4/4/10/646 (13 Posts)
- Oudtshoorn – Ref No: HR4/4/10/647 (9 Posts)
- Vredenburg – Ref No: HR4/4/10/648 (18 Posts)
Satellite Offices
- Atlantis – Ref No: HR4/4/10/639 (5 Posts)
- Athlone – Ref No: HR4/4/10/640 (11 Posts)
- Plettenberg Bay – Ref No: HR4/4/10/643 (12 Posts)
- Nyanga – Ref No: HR4/4/10/645 (12 Posts)
- Vredendal – Ref No: HR4/4/10/649 (10 Posts)
Minimum Requirements
To qualify for the UI Claims Officer position, applicants must have:
- Grade 12 / Senior Certificate
- 0–6 months working experience (entry-level applicants welcome)
Knowledge of:
- Unemployment Insurance Act
- Unemployment Insurance Contributions Act
- Public Service Act & Public Service Regulations
- Batho Pele Principles
- Departmental policies and procedures
- Customer care principles
Required Skills:
- Verbal and written communication
- Active listening
- Computer literacy
- Customer service and relations
- Decision-making ability
Key Responsibilities
As a UI Claims Officer, your duties will include:
- Receiving and assessing Unemployment Insurance (UI) claims according to Standard Operating Procedures (SOP)
- Registering employers and verifying employee declarations
- Processing and executing approved claim payments within set timeframes
- Responding to enquiries regarding processed claims
- Performing administrative support duties within the section
This role plays a critical part in supporting unemployed individuals through efficient and accurate claims processing.
Enquiries
For job-related enquiries, contact the relevant Labour Centre:
- Beaufort West – Ms V Theron: (023) 285 0981
- George – Mr M Charles: (044) 801 1223
- Knysna/Plettenberg Bay – Ms C Windwaai: (044) 302 6800
- Mitchells Plain/Nyanga – Mr F Creighton: (021) 065 4990
- Mossel Bay – Mr C Minnies: (044) 285 0260
- Oudtshoorn – Ms A Van Wyk: (044) 285 1340
- Vredenburg/Vredendal – Ms J Le Fleur: (022) 065 0815
How to Apply
By Post or Hand Delivery:
Submit applications to:
Chief Director: Provincial Operations
PO Box 872, Cape Town, 8000
Or hand deliver to:
Department of Employment and Labour
No. 9 Long Street, Cnr Riebeeck and Long Street, Cape Town
Online Applications (Email by Location):
- Beaufort West: WCJobs-BEA@LABOUR.gov.za
- Cape Town: WCJobs-CTN@LABOUR.gov.za
- Atlantis: WCJobs-ATL@LABOUR.gov.za
- Athlone: WCJobs-ATH@LABOUR.gov.za
- George: WCJobs-GRG@LABOR.gov.za
- Knysna: WCJobs-KNS@LABOUR.gov.za
- Plettenberg Bay: WCJobs-PLE@LABOUR.gov.za
- Mitchells Plain: WCJobs-MP@LABOUR.gov.za
- Nyanga: WCJobs-NYG@LABOUR.gov.za
- Mossel Bay: WCJobs-MBY@LABOUR.gov.za
- Oudtshoorn: WCJobs-OUD@LABOUR.gov.za
- Vredenburg/Vredendal: WCJobs-VRD@LABOUR.gov.za
- Somerset West: WCJobs-SW@LABOUR.gov.za
Attention: Sub-directorate: Human Resources Management, Western Cape
Why Apply for the UI Claims Officer Job?
- Competitive government salary (R269 499 per year)
- Entry-level opportunity in public service
- Career growth within the Department of Employment and Labour
- Opportunity to make a real impact in unemployment support services
Closing Date: 27 February 2026
Interested candidates are encouraged to apply before the deadline. Late applications will not be considered.
