We have an exciting opportunity in KwaZulu-Natal for an Eskort Brand Representative / Sales Representative to join the team – the Sales Team!
The purpose of the role will be –
- To be the principal point of contact between the Company, its agents, and its customers.
- To ensure that current customers have the right products, the correct forward share and visibility.
QUALIFICATIONS:
- Grade 12 (Matric)
- BCom Degree in Business, Marketing Communications, or related field is required.
- Diploma in Business, Marketing Communications, or related field is required.
EXPERIENCE:
- Proven work experience (minimum of two year’s) as a Sales Representative.
- Proven track record of successfully managing customer relationships.
- Valid driver’s license is mandatory.
KNOWLEDGE REQUIRED:
- Excellent knowledge of MS Office.
- Working knowledge of CRM systems.
SKILLS REQUIRED:
- Relationship management skills and openness to feedback.
- Ability to create and deliver presentations tailored to the audience needs.
- Prioritizing, time management and organizational skills.
- Strong verbal and written communication skills.
- Ability to work efficiently – on own or as part of a team, in a highly pressurised environment.
KEY PERFORMANCE AREAS:
1. Customer Relationships
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments. Establish, develop, and maintain positive business and customer relationships.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day.
- Grow and maintain a customer database by building sound relationships.
- Continuously seek new opportunities.
- Present, promote and sell products/services using solid arguments to existing and prospective customers.
2. Sales Targets
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
3. Monthly Reporting
- Submit monthly reports (performance and competitors in our landscape).
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
4. Other
- Attend meetings as and when required at designated locations – Manager or Customer Meetings.
- Collaborate with Clover and Vector Sales/Merchandisers etc. to drive the business performance.
