Toys R Us and Babies R Us South Africa invites suitably qualified applicants to apply for their Retail Shop Assistant Vacancies. The closing date for applications is 12 March 2026. This is an exciting chance for job seekers who enjoy working with people, love retail, and want to be part of a fun, fast-moving store environment that brings joy to families every day.
If you have ever walked into a Toys R Us or Babies R Us store, you already know it is not just a normal shop. It is a place full of colour, energy, and imagination. Now, the company is looking for friendly, hardworking Shop Assistants to join their growing team across South Africa.
Why This Job Could Be Perfect for You
Toys R Us and Babies R Us are international brands known as the “World’s Greatest Toy Stores.” In South Africa, the company has more than 60 physical stores, including stores in Namibia, Botswana, and Zambia. They also have a modern online store that continues to grow.
The goal of the company is simple: give customers an amazing shopping experience. From young children to parents and grandparents, every customer should feel welcome, helped, and excited while shopping. As a Shop Assistant, you play a big role in making that happen.
This job is ideal for someone who enjoys helping people, talking to customers, and working in a team. It is also a great opportunity if you want to grow your retail career with a trusted brand.
What the Shop Assistant Role Is All About
The main purpose of the Shop Assistant role is to help the store reach its sales goals while giving customers a great experience. Every customer should leave the store feeling happy, helped, and confident about what they bought.
You will be expected to deliver excellent customer service, support sales on the shop floor, and help keep the store neat, organised, and attractive.
Key Skills the Company Is Looking For
To succeed in this role, you do not need to be perfect, but you should have the right attitude and willingness to learn. The following skills are very important:
- A strong interest in sales
- Friendly and helpful customer service skills
- High motivation and a positive mindset
- Ability to work towards sales targets
- Good communication and people skills
- Basic merchandising knowledge or willingness to learn
If you enjoy helping customers find the right product and feel proud when you make a sale, this role will suit you well.
Daily Duties and Responsibilities
As a Shop Assistant at Toys R Us and Babies R Us, your day will include many different tasks. These responsibilities help keep the store running smoothly and customers satisfied.
Customer Service and Sales
- Greet customers warmly and offer help when needed
- Understand each customer’s needs and recommend suitable products
- Explain product features, prices, and warranties in a simple way
- Demonstrate toys or baby products when required
- Focus on add-on sales and extra services
Store Standards and Merchandising
- Ensure all products are correctly priced and displayed
- Keep shelves neat, clean, and well stocked
- Follow store layouts and merchandising guidelines
- Help prepare and set up promotions on time
- Maintain good housekeeping standards at all times
Stock and Store Support
- Assist with stock takes and stock counts
- Report fast-selling and slow-selling items to the Store Manager
- Help reduce stock loss and damage
- Protect company assets in your work area
- Support the team to reach overall sales targets
Minimum Requirements to Apply
Before applying, make sure you meet the basic entry requirements:
- A Matric certificate
- At least 6 months of retail experience
- Reliable transport to work shifts, including weekends and holidays
Meeting these requirements increases your chances of being shortlisted.
Additional Expectations in This Role
Working at Toys R Us and Babies R Us also means being professional and responsible. Employees are expected to:
- Complete any additional tasks given by management
- Attend all required training and development sessions
- Keep company information confidential
- Stay updated with store policies and procedures
- Take part in performance reviews and personal development
- Be open to learning new systems and technologies
These expectations help employees grow and improve while supporting the business.
What Makes This Opportunity Special
This is more than just a retail job. It is a chance to work in a lively environment where no two days are the same. You will gain valuable experience in customer service, sales, teamwork, and retail operations. These skills can help you grow within the company or open doors to future opportunities.
If you enjoy working with people, have energy, and want a job where you can make customers smile, this Shop Assistant position is worth considering.
Closing Date Reminder
Applications for the Toys R Us and Babies R Us Shop Assistant vacancies close on 12 March 2026. If you meet the requirements and are ready to take the next step, do not wait until the last minute.
This could be your chance to join one of the most loved retail brands and build a solid future in retail.
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