The Department of Employment and Labour – Client Service Officer Vacancies (146 Posts)
The Department of Employment and Labour invites suitably qualified applicants to apply for their Client Service Officer Vacancies (146 Posts) available at various Labour Centres across Gauteng. These are permanent government positions, and the closing date for applications is 13 February 2026 (16:00 for walk-in or postal applications and 23:59 for online/email submissions).
This opportunity is perfect for people who have Grade 12 (Matric) and are looking for stable employment, career growth, and a chance to serve the public. If you enjoy working with people, helping communities, and doing administrative work in a professional environment, this job could be the right fit for you.
What This Client Service Officer Job Is All About
Client Service Officers are the face of the Unemployment Insurance Fund (UIF) at Labour Centres. They help members of the public with UIF-related services, answer questions, process applications, and make sure people receive correct and fair assistance.
You will be working directly with job seekers, unemployed workers, and employers. This role requires patience, honesty, good communication skills, and a willingness to learn. The Department follows Batho Pele Principles, which means putting people first and delivering services with dignity and respect.
Job Details at a Glance
- Job Title: Client Service Officer
- Post Number: POST 03/11
- Number of Posts: 146
- Job Type: Permanent
- Salary: R269 499 per annum
- Employer: Department of Employment and Labour (UIF)
- Province: Gauteng
Labour Centres and Available Posts in Gauteng
Applicants must apply for one Labour Centre only and must use the correct reference number. Applying for more than one centre can lead to disqualification.
Available centres include:
- Alberton Labour Centre – 8 Posts
- Benoni Labour Centre – 6 Posts
- Boksburg Labour Centre – 5 Posts
- Brakpan Labour Centre – 6 Posts
- Carletonville Labour Centre – 7 Posts
- Germiston Labour Centre – 10 Posts
- Johannesburg Labour Centre – 2 Posts
- Kempton Park Labour Centre – 9 Posts
- Nigel Labour Centre – 6 Posts
- Roodepoort Labour Centre – 6 Posts
- Sandton Labour Centre – 2 Posts
- Sebokeng Labour Centre – 7 Posts
- Soweto Labour Centre – 6 Posts
- Springs Labour Centre – 5 Posts
- Vanderbijlpark Labour Centre – 7 Posts
- Vereeniging Labour Centre – 4 Posts
- Atteridgeville Labour Centre – 5 Posts
- Bronkhorstspruit Labour Centre – 5 Posts
- Ga-Rankuwa Labour Centre – 5 Posts
- Krugersdorp Labour Centre – 8 Posts
- Mamelodi Labour Centre – 6 Posts
- Pretoria Labour Centre – 2 Posts
- Randfontein Labour Centre – 6 Posts
- Soshanguve Labour Centre – 8 Posts
- Temba Labour Centre – 5 Posts
Minimum Requirements You Must Meet
To be considered for this position, you must have:
- Matric / Grade 12 / Senior Certificate
You should also have basic knowledge of:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Finance Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- UIF procedures and Department of Employment and Labour policies
Skills That Will Help You Succeed
Successful candidates should have:
- Good verbal and written communication skills
- Basic computer skills
- Good listening and interviewing abilities
- Strong customer service and people skills
- Ability to manage time and work under pressure
- Conflict handling and problem-solving skills
- Attention to detail and analytical thinking
- Proper telephone etiquette
- Willingness to learn and receive on-the-job training
Main Duties and Responsibilities
As a Client Service Officer, your daily duties will include:
- Screening and assisting UIF clients
- Processing UIF benefit applications correctly
- Registering continuation of payment forms
- Performing general administrative duties
- Capturing and updating client information
- Providing professional, friendly, and efficient service to the public
How to Apply Correctly
Make sure you follow the application instructions carefully. Failure to do so can result in automatic disqualification.
Walk-In or Postal Applications
Send or hand-deliver your application to:
Chief Director: Provincial Operations
PO Box 4560
Johannesburg
2001
Or hand deliver at:
47 Empire Road, Parktown
Closing time for walk-in or postal applications:
13 February 2026 at 16:00
Email / Online Applications
Email your application to:
JobsUIF-GP1@labour.gov.za
Closing time for email applications:
13 February 2026 at 23:59
Important Application Rules to Follow
- Use the NEW Z83 form only
- Combine your Z83 form and CV into ONE PDF file
- Only one attachment is allowed
- Clearly state the job title and reference number in the email subject
- Apply for one post only
- Each post requires its own Z83 form
- Incomplete or incorrect applications will not be considered
Applicants will receive an automatic email reply with a link or QR code to complete additional information if required.
Why This Opportunity Matters
This is a solid chance to secure a permanent government job with a stable income, benefits, and room for growth. If you meet the requirements and follow the instructions carefully, this role can open doors to long-term career development within the public service.
If working in a professional environment and helping South Africans access UIF services sounds like something you want to do, do not delay. Make sure your documents are correct and submit your application before the closing date.
Download the official job advert and apply before it’s too late.
