Are you a South African with a disability looking for a great career opportunity in the call centre industry? Status Staffing Solutions is offering a fantastic Call Centre Learnership Programme exclusively for disabled candidates based in Cape Town CBD, Western Cape. This permanent learnership is your chance to gain valuable skills, obtain a recognised qualification, and work in a supportive, inclusive environment.
About Status Staffing Solutions
Status Staffing Solutions is a respected recruitment and staffing company known for connecting talented candidates with employers across various sectors. They are committed to promoting diversity and inclusion in the workplace by offering meaningful opportunities, especially for candidates with disabilities.
What Is the Call Centre Learnership?
This Call Centre Learnership Programme is designed to equip disabled learners with essential knowledge and practical skills required to excel in a fast-paced call centre environment. The programme combines theoretical learning with on-the-job training, enabling learners to gain real-world experience while working towards a National Certificate in Call Centre (NQF Level 3).
Who Should Apply?
This learnership is specifically open to South African candidates who meet the following criteria:
- Disability: Only individuals with disabilities will be considered.
- Education: Must have completed Matric (Grade 12).
- Age: Between 18 and 35 years old.
- Qualification: Must hold or be willing to obtain a National Certificate in Call Centre (NQF Level 3) during the learnership.
- Residency: Must be based in or willing to commute to Cape Town CBD.
Key Details of the Learnership
| Detail | Information |
|---|---|
| Duration | 8 August 2025 to 7 September 2025 |
| Employment Type | Permanent Learnership |
| Working Hours | Monday to Friday (To be confirmed) |
| Location | Cape Town Central Business District |
| Salary | Market related |
| Sector | BPO / Call Centre |
What You Will Learn and Gain
During this programme, you will develop critical skills and knowledge, including:
- Customer service excellence in a call centre setting
- Effective verbal and written communication
- Handling customer queries and complaints professionally
- Call centre software and systems operation
- Time management and teamwork
- Problem-solving and conflict resolution
- Understanding of call centre metrics and targets
Successfully completing the learnership will earn you a National Certificate in Call Centre (NQF Level 3), which will boost your employability in the expanding BPO sector.
Benefits of the Learnership
- Gain a recognised qualification and real work experience
- Work in an inclusive and supportive environment tailored for disabled learners
- Build a foundation for a career in the call centre and customer service industries
- Receive mentorship and guidance throughout the programme
- Increase your chances of permanent employment in the future
How to Apply for the Status Staffing Solutions Call Centre Learnership
Applying is simple and done entirely online:
- Visit the official website: www.statusstaffing.com
- Complete the online application form accurately.
- Attach a recent professional profile photo with your application.
- Submit your application before the closing date (7 September 2025).
If you do not receive any communication within 10 working days after applying, please consider your application unsuccessful. However, your details will be kept on file for future opportunities matching your profile.
Contact for More Information
If you have any questions or need assistance, contact:
Lisa Snyman – Status Staffing Solutions
Final Thoughts
The Status Staffing Solutions Call Centre Learnership 2025 is a unique chance for disabled South African youth to gain essential skills, a recognised qualification, and a stepping stone into the growing call centre industry. If you meet the eligibility criteria and are ready to start a rewarding career, don’t wait! Apply today and take the first step toward a brighter future with Status Staffing Solutions.
