SPUR invites suitably qualified applicants to apply for their Retail Assistant vacancies. If you enjoy working with people, love fast-paced environments, and want a job where every day brings new energy, this position might be the chance you have been waiting for. The role is permanent, and the company is looking for individuals who enjoy helping guests, keeping things organised, and supporting smooth shop operations.
Why This Position Is Becoming So Popular
Retail Assistant jobs are becoming more important because customers want good service, friendly staff, and quick help. SPUR aims to give guests a great experience not only in their restaurant but also in their retail section. This role puts you at the centre of that experience. You greet people, handle orders, work the till, manage displays, and help the team run smoothly. It’s a role where you learn skills that can be useful in many other jobs too.
SPUR values people who have confidence, good communication skills, and a positive attitude. If you enjoy talking to customers and helping them, this role gives you the chance to do that all day.
What You Will Be Doing Every Day
Delivering Excellent Guest Service
Welcoming Guests
As a Retail Assistant, one of your biggest responsibilities is to welcome guests warmly. You need to make sure they feel comfortable, understood, and helped as soon as they walk in. Friendly service goes a long way, and SPUR wants every guest to walk away happy.
Accurate Takeaway Orders
You will take and prepare takeaway orders. This means confirming the guest’s request, packaging items neatly, and making sure everything is correct before you hand it over. Accuracy helps build trust with customers.
Handling Cashier Transactions
Part of your job includes working at the till. You will process payments, give change correctly, and keep the till balanced. Even though this sounds simple, being careful and quick at the till is important in retail.
Understanding Products and Improving Sales
Knowing What You Sell
SPUR expects Retail Assistants to know all retail items. You should be able to explain ingredients, packaging, and how products are used. When you know what you are selling, it becomes easier to help guests make the right choice.
Supporting Campaigns
You will also help promote SPUR campaigns or special deals. Your job is to share the information with guests in a clear and friendly way. Sometimes this involves recommending items that might interest them.
Upselling
Upselling is part of boosting sales. It means suggesting extra items or helping customers discover new products. When done politely, it improves their shopping experience.
Keeping Displays Neat, Clean, and Attractive
Visual Standards
You will ensure the retail displays look neat and inviting. Everything must be arranged properly and match the brand’s look and feel.
Stock Replenishment
When items run low, you will restock them. This helps prevent empty shelves and keeps the display fresh.
Clean Display Areas
The retail area must always look clean. You will remove expired or damaged products and make sure guests only see high-quality stock.
Managing Stock the Right Way
Using FIFO
FIFO stands for first-in, first-out. It means older stock must be used or sold first to reduce waste. This is an important part of retail work.
Checking Expiry Dates
You will regularly check expiry dates and take action on items that are getting close to expiry.
Labelling
All items need to be labelled correctly. This includes prices, dates, and any product details required by the company.
Behind-the-Scenes Operations
Neat Packaging
When preparing takeaway orders, you must follow SPUR’s packaging standards. Orders should be secure and neat.
Reporting Problems
If you notice low stock, damaged items, or any challenges, you must report them to the Retail Manager immediately.
Safety and Hygiene
SPUR follows strict safety rules. You must keep your area clean and follow all hygiene procedures.
Working Together With the Team
Teamwork Matters
You will work with other team members to keep operations running smoothly. Good teamwork helps create a great guest experience.
Shift Handovers
At the end of each shift, you need to update the next team about anything important.
Team Meetings
You may also join team meetings to share ideas and give feedback. This helps improve the retail area over time.
What You Need to Apply
- Experience in retail, cashiering, or guest service is an advantage
- Strong communication skills
- Attention to detail
- Ability to work in a fast environment
- A positive attitude and willingness to learn
Why This Job Is Worth Considering
This role gives you strong customer service experience, teaches you cashier skills, helps you understand retail displays, and builds your confidence in dealing with people. If you want a stable job with growth opportunities and daily interaction with guests, this SPUR Retail Assistant position could be a great start.
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