The South African National Roads Agency SOC Ltd (SANRAL) is inviting skilled and professional candidates to apply for Receptionist vacancies (X9 Posts). These roles are ideal for individuals who enjoy interacting with people, managing front-desk operations, and delivering excellent customer service.
Quick Overview
| Opportunity | SANRAL Receptionist Vacancies |
| Posts Available | 9 Positions |
| Closing Date | 13 November 2025 |
| Location | Various SANRAL Offices |
| Minimum Requirement | Grade 12 + 3 years reception/switchboard experience |
| Suitable For | Experienced receptionists, frontline administrators, call-handling staff |
About SANRAL
The South African National Roads Agency SOC Ltd (SANRAL) is responsible for building, maintaining, and managing South Africa’s national road network. The entity ensures safe, reliable, and world-class road infrastructure for millions of road users.
As a public entity, SANRAL values professionalism, service excellence, public safety, and efficiency. Receptionists play a crucial role by acting as the frontline ambassadors of the organisation.
Objective of the Role
The Receptionist will serve as the first point of contact for SANRAL visitors and callers. The role involves greeting guests, handling the switchboard, assisting with general office administration, and ensuring a professional and welcoming reception environment.
Requirements
To be considered, applicants must have:
- Grade 12 / Matric (National Senior Certificate)
- A post-matric qualification is advantageous
- At least 3 years’ experience as a receptionist or switchboard operator
- Computer literacy, especially Microsoft Office Suite (Word, Excel, Outlook)
Technical Competencies
- Strong communication and interpersonal skills
- Professional and welcoming customer service skills
- Ability to manage a busy front desk and switchboard
- Ability to remain calm, organised, and presentable at all times
Key Responsibilities
Receptionists will be required to:
Front Desk & Visitor Management
- Welcome and receive all visitors professionally
- Determine the nature of the visitor’s business and direct them appropriately
- Inform relevant SANRAL personnel of visitor arrival
- Liaise with security regarding visitor logbooks and badges
- Report suspicious behaviour or unattended packages
- Maintain a clean, neat, and presentable reception area
Customer Service
- Assist guests and staff with general queries
- Ensure professional frontline conduct at all times
- Escort visitors to meeting rooms when required
Administrative Support
- Receive mail and parcels; manage and record all deliveries
- Oversee hostess/catering arrangements for beverages
- Ensure forms, stationery, and brochures are readily available
Switchboard Operation
- Answer and route phone calls efficiently
- Provide clear and accurate information to callers
- Ensure switchboard operations run smoothly
How to Apply
Applicants should ensure they submit:
- An updated CV
- Certified copies of qualifications and ID
- Contact details for at least two references
APPLY FOR THE SANRAL RECEPTIONIST VACANCIES HERE!!
Use Edupstairs Online Tools below to prepare your application:
Frequently Asked Questions (FAQ)
- Do I need experience to apply?
Yes. SANRAL requires three years of reception or switchboard experience.
- Can I apply with only Grade 12?
Yes. Matric is the minimum requirement. A post-matric qualification is an added advantage but not compulsory.
- Are these positions permanent?
The advert does not specify contract type; applicants should verify on the official SANRAL careers portal.
- Where are the 9 posts located?
Posts are usually spread across different SANRAL regional offices.
- What skills are most important?
Professional communication, customer service, computer literacy, and administrative efficiency.
CLOSING DATE: 13 NOVEMBER 2025
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