Picture yourself making a real difference in people’s lives, helping them access financial services while growing your career with a leading South African fintech company. EasyPay Everywhere, part of Lesaka Technologies, is calling on passionate individuals to apply for their Sales & Service Consultant role for 2025. With a closing date fast approaching, this is your chance to join a team dedicated to financial inclusion and customer empowerment. Here’s everything you need to know to seize this exciting opportunity.
Why Work at EasyPay Everywhere?
EasyPay Everywhere is more than a company—it’s a mission to simplify banking, lending, and insurance for underserved communities across South Africa. As a Sales & Service Consultant, you’ll be at the heart of this mission, connecting customers to innovative solutions like accounts, cards, and digital platforms. This role offers a chance to grow your skills, engage with diverse clients, and contribute to a brand that’s transforming lives through financial technology. Plus, you’ll be part of a dynamic team that values ethics, teamwork, and customer care.
What Does a Sales & Service Consultant Do?
This role is all about building relationships, driving sales, and delivering top-notch service. You’ll help customers navigate EasyPay Everywhere’s products while ensuring they feel valued and understood. Key responsibilities include:
- Customer Engagement: Listen to clients’ needs, verify their identity using systems, and provide tailored solutions.
- Sales and Activation: Convert leads into successful sales, meet sales targets, and prioritize account activation during onboarding.
- Digital Migration: Educate customers on digital channels to boost convenience and reduce cash transactions.
- Service Excellence: Issue cards, resolve queries, and refer complex issues to team leaders while maintaining ethical standards.
- Compliance: Follow FAIS guidelines, Treating Customers Fairly (TCF), FICA, POPI, and NCR regulations to ensure honesty and integrity.
- Teamwork: Collaborate with colleagues, support seniors, and contribute to a positive work environment.
- Financial Impact: Retain customers, minimize account closures, and prevent operational losses by adhering to procedures.
You’ll also live EasyPay’s “HIGH FIVE” brand promise—delivering helpful, innovative, and ethical solutions with every interaction.
Key Performance Measures
Your success will be measured by:
- Achieving sales and service targets
- Earning customer compliments and minimizing complaints
- Staying compliant with regulations
- Reducing operational losses and customer attrition
Who Can Apply?
EasyPay Everywhere is looking for motivated, customer-focused individuals who meet these requirements:
Qualifications
- Minimum: NQF 4 qualification (e.g., Matric with relevant certification).
- Preferred: NQF 5 qualification as prescribed by the Financial Services Board, such as a business diploma or higher certificate at NQF 6.
- Regulatory: Regulatory Exam (RE) qualification (advantageous).
- Skills: Proficient in Microsoft Office (Word, Excel, Outlook).
Experience
- 1–2 years of experience in sales, customer service, or a related field.
- Knowledge of FAIS (Financial Advisory and Intermediary Services) regulations is a plus.
Personal Qualities
- Strong communication and interpersonal skills
- Ethical and honest approach to work
- Ability to adapt to changing customer and business needs
- Team player with a commitment to personal growth
- Comfortable working under pressure to meet targets
How to Apply for the Role
Applications are open now, but time is ticking! Follow these steps to apply before the deadline:
- Visit the Application Portal: Go to the EasyPay Everywhere careers page via the official Lesaka Technologies website or the application link provided in job listings.
- Prepare Your Documents:
- Updated CV detailing your qualifications and experience
- Certified copy of your ID
- Certified copies of your qualifications (NQF 4 or higher)
- Proof of Regulatory Exam (if applicable)
- Submit Online: Complete the online application form and upload your documents before midnight on 14 August 2025.
- Avoid Scams: Only use official EasyPay Everywhere or Lesaka Technologies portals. Beware of fake job ads asking for fees.
For queries, contact EasyPay Everywhere’s HR team via their official website or email bursaries@easypayeverywhere.co.za for general support.
Tips for a Standout Application
Want to catch the hiring team’s eye? Here’s how to shine:
- Tailor your CV to highlight sales or customer service experience, even if it’s from retail or call centres.
- Write a brief motivation letter explaining why you’re passionate about financial inclusion and helping customers.
- Double-check that your documents are certified and complete to avoid delays.
- Showcase your digital skills—familiarity with Microsoft Office or online platforms is a big plus.
- Apply early to beat the rush and show your eagerness.
What to Expect After Applying
Once you submit, EasyPay Everywhere’s HR team will review applications. If shortlisted, you may be invited for:
- A telephonic or in-person interview
- A skills assessment to test customer service or sales abilities
- A background check to verify qualifications and compliance
Successful candidates will join a vibrant team, receive role-specific training, and start making an impact in communities across South Africa.
Why This Role Matters
As a Sales & Service Consultant, you’ll be more than a team member—you’ll be a bridge to financial freedom for countless South Africans. EasyPay Everywhere is part of Lesaka Technologies, a fintech giant listed on NASDAQ and the JSE, with a purpose to improve lives through accessible financial services. By helping customers adopt digital solutions and access products like loans or insurance, you’ll play a direct role in reducing financial exclusion and empowering underserved communities.
Conclusion
The Sales & Service Consultant role at EasyPay Everywhere is your chance to grow a career while making a meaningful impact. With a focus on sales, service, and digital innovation, this position offers growth, purpose, and the chance to join a team transforming South Africa’s financial landscape. Don’t wait—gather your CV, certifications, and passion for helping others, and apply online before 14 August 2025. Your journey to a rewarding career with EasyPay Everywhere starts now, and South Africa’s communities are counting on you to deliver that “HIGH FIVE” experience.
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