Receptionist Vacancy at Public Protector South Africa
V A C A N C Y
Receptionist
Typing/Photocopying/Scanning.
Competencies, Skills and Knowledge:
Location: Head Office Pretoria
Reference: PPSA 05/02/2026
Remuneration: R228 321.00 per annum plus benefits
Requirements:
A three-year qualification at NQF level 6 in Public Administration, Office Administration, Public Management, or any other
equivalent qualification.• 2-3 years’ relevant experience in a customer care environment.
Previous proven experience as receptionist or switchboard operator would be advantageous.
Key responsibilities and duties:
Good telephone etiquettes.
Computer literacy.
High level of professionalism.
Ethical conduct.
Analytical and organisational skills.
Customer Orientation/Focus.
Ability to manage many tasks at once, work against
short deadlines and to remain calm and focused.
Excellent interpersonal and communication (both
written and oral) skills, demonstrating outstanding
ability to correspond with colleagues, internal and
external customers.
Handling of receptionist duties i.e. professionally handling of front office queries.
Answering all incoming calls. Welcome visitors, guests and clients.
Respond to relevant personal, telephone, email and written
enquiries and requests.
Ensuring front office is clean. Handling incoming and
outgoing calls.
Accurately record messages and distribute to relevant
personnel and departments.
Compile and update internal/ external telephone directory.
Supply basic information to clients about the functions of the
office.
Records management, receiving of documents at front
office and distributing to relevant staff.
Ability to maintain a high level of confidentiality.
Enquiries: Mr S Maredi on tel (012) 366 7146
Note: All appointments will be made in terms of the Public Protector Act and a 12-month probation period which may be extended to 18 months will be applicable.
The successful candidates will be expected to sign the secrecy declaration form and performance agreement within 2 months of accepting the position.
All successful candidates will have to undergo security clearance and vetting.
The office reserves the right not to fill the vacancy.
Applications must be accompanied by a covering letter with a detailed CV, 3 contactable references, recently certified (within 6 months) copies of qualifications/proof of completion (matric certificates, certificates of qualifications) and ID document.
Applications not complying with the above will be disqualified.
Correspondence will be limited to the short-listed candidates. Should you not be contacted within 2 months, please consider your application to be unsuccessful.
The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance of representivity (race, gender and disability).
Preference will be given to the candidates whose appointment to promotion meets the requirements for Employment Equity representivity in the Institution.
Please direct your application stating the relevant reference number by email to: Applications@pprotect.org
