Receptionist Vacancy 2026 – Fidelity Services Group
Looking for an entry-level receptionist position in KwaZulu-Natal? A permanent opportunity is now open at Fidelity Services Group for a Receptionist based in Westville under the Fidelity Security Services division.
If you have strong communication skills, good telephone etiquette, and basic computer knowledge, this could be your opportunity to step into the security and investigations industry.
Closing Date: 08 March 2026
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Position Overview
- Job Title: Receptionist
- Location: Westville, KwaZulu-Natal
- Employment Type: Permanent
- Division: Fidelity Security Services
- Experience Level: Entry Level
- Reporting To: Procurement Manager
- Industry: Security and Investigations
- Functional Area: Customer Service
This role is based at the Westville Office and plays a key part in ensuring the front desk and switchboard operate smoothly and professionally at all times.
Main Purpose of the Role
The receptionist will be responsible for managing the switchboard and reception area while also controlling access to the premises. The position requires a professional attitude, attention to detail, and the ability to interact confidently with both internal staff and external visitors.
Key Responsibilities
Your daily duties will include:
- Welcoming and assisting guests in a professional and friendly manner
- Answering and directing incoming phone calls
- Managing incoming and outgoing mail and deliveries
- Keeping the reception area clean and organised
- Scheduling appointments and meetings
- Providing administrative support to various departments
- Monitoring office supplies and placing orders when necessary
- Maintaining confidentiality of sensitive company information
This role requires someone who is organised, dependable, and able to multitask in a busy office environment.
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Minimum Requirements
To qualify, you should meet the following criteria:
- Preferably Matric (Grade 12)
- 1–2 years’ experience in the security industry
- Good language proficiency
- Strong interpersonal and communication skills
- Good telephone etiquette
- Basic computer literacy
Personal Attributes Required
Fidelity is looking for candidates who demonstrate:
- Strong interaction skills
- Clear communication ability
- Negotiation skills
- Honesty and reliability
- Professionalism and tact
The company values diplomacy when dealing with both internal teams and external stakeholders.
Important Notes
- Preference may be given to existing employees, but selection is based purely on merit.
- Historically Disadvantaged Candidates and Disabled Candidates are encouraged to apply.
- If you do not receive feedback within 10 working days after the closing date, please consider your application unsuccessful.
- The company reserves the right not to make an appointment.
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Why Consider This Role?
This is a permanent position within one of South Africa’s leading security services providers. It offers stability, professional growth, and exposure to a structured corporate environment.
If you meet the requirements and are ready to build your career in customer service and administration within the security sector, submit your application before the deadline.
Act quickly. Reception and entry-level roles in established companies tend to fill fast.
