Receptionist Job Vacancy At Motus Autoworx-APPLY WITH GRADE 12
Job Description
Motus Autoworx, a dynamic leader in the vehicle repair industry is looking, is inviting applications from honest, trustworthy, and highly responsible candidates with relevant experience to apply for the position of Receptionist/Switchboard operator at our Jet Park branch.
Position Overview
The purpose of the position is to deliver upon admin responsibilities in a timely manner, and manage the switchboard and reception area of the branch, providing a professional and friendly interaction to callers and visitors alike
Specific Role Responsibilities
- Professionally meet visitors and ensure that they are taken care of.
- Effectively and professionally handling incoming calls, including the accurate taking of messages and speedy relay thereof to relevant people.
- Ensure that the reception area is kept clean and tidy at all times.
- Managing the diary for reserving the boardrooms, and timeously ensuring that they are set up as reserved.
- Assist with various administrative duties in order to maximize available capacity.
- Provide callers with accurate information, taking care to always be knowledgeable and updated on current products, processes, policies.
- Open up DR’s
- Book in vehicles on TMS
- Manage vehicles on site and fleet checks
Qualifications and Experience
Minimum Experience
- 1 year of relevant reception and administration experience.
- 1 year of relevant experience with TMS
- 1 year of relevant experience in a Panelshop
- Minimum Qualification
- Senior Certificate (Grade 12)
Minimum Requirements
- Computer literate – MS Office (Word, Excel, Outlook)
- An excellent command of the English language is essential, both verbal and written
- TMS proficient
- Skills and Personal Attributes
- Communication skills in English (read, write & speak).
- Telephone communication skills (telephone etiquette and listening skills).
- Customer service oriented
- Administrative skills
- Able to remain calm, composed and work well under pressure.
- Discretion
- Able to solve practical problems.
- Teamwork
- Conflict handling
- Fast-paced, deadline-oriented
- Committed
- Professional
- Resilient
- Friendly and approachable.
- Patient and passionate about serving people.
- Positive, enthusiastic, motivated
- Punctual
- Respectful and courteous
- Neat and presentable
- Honesty and integrity in all business dealings is critical
