Pedros invites suitably qualified applicants to apply for their Senior Store Manager Vacancies (Multiple Posts). The closing date for applications is 13 March 2026, so if you want to be considered, you should apply as soon as possible.

This opportunity is ideal for someone who already understands the fast pace of a restaurant or fast-food environment and is ready to take a serious step up into leadership. If you’ve ever wanted to run a store like it’s your own business, lead a team, and push big results daily, then this job is worth looking at closely.

Why This Pedro’s Job Is a Big Deal

Pedro’s is one of the fast-growing fast-food brands that focuses on good service, strong standards, and fast operations. That means the store must always run smoothly, the food must always meet quality standards, and customers must always feel welcome.

A Senior Store Manager plays a very important role because they are the person who keeps everything moving in the right direction. This is not a “sit down and relax” type of job. It’s active, it’s busy, and it’s focused on results.

If you enjoy being responsible, leading people, and improving a store’s performance, you’ll enjoy what this role offers.

Job Title: Senior Store Manager (Pedro’s)

This position is for someone who will lead the full store operation, whether it’s a restaurant or take-away. You will be the person responsible for ensuring everything meets Pedro’s standards and that the business makes profit.

You will manage:

• Operations
• Staff
• Stock
• Customer service
• Sales performance
• Store discipline and training

This means you must be confident, organised, and strong in decision-making.

Main Duties and Responsibilities (What You’ll Be Doing)

1) Running the Store Operations

One of your biggest responsibilities is overseeing the overall operation of the restaurant or take-away. That means you must ensure the store runs properly every single day.

This includes:

• Ensuring the store is prepared for busy times
• Making sure employees are doing what they must do
• Keeping the store clean, safe, and customer-ready
• Fixing any problems quickly before they get worse

2) Keeping Food and Store Standards High

Pedro’s has strict rules and systems called Standard Operating Procedures (SOPs). These procedures guide how the food is prepared, how the store must operate, and how staff must serve customers.

You will be responsible for:

• Making sure food quality stays consistent
• Ensuring the store follows Pedro’s SOP rules
• Checking service speed and cleanliness
• Correcting staff when they don’t follow standards

3) Stock Control, Orders and Purchasing

Managing stock is a huge part of this job. If stock is not controlled properly, the store loses money, and customers may not get what they came for.

You will handle:

• Stock control and stock counting
• Ordering stock at the right time
• Monitoring purchasing
• Making sure you don’t over-order or under-order

A strong manager knows how to protect stock and prevent waste.

4) Handling Customer Complaints and Improving Service

A business cannot grow without good customer service. Customers remember how they were treated.

You will deal with:

• Customer complaints
• Customer service issues
• Follow-ups where necessary
• Ensuring complaints are handled within the correct time frame

You will also build strong customer service relations so customers want to return again and again.

5) Driving Store Sales and Profit

This role is also about business performance. You must help the store reach its:

• Sales targets
• Profitability targets
• GP% (Gross Profit Percentage) targets

You will do this by:

• Motivating employees
• Controlling waste and stock losses
• Improving customer experience
• Keeping operations efficient

A great Senior Store Manager doesn’t just “manage people”, they grow the store.

6) Managing Staff, Discipline and Work Rosters

Staff management is one of the most challenging parts of the job, but it’s also one of the most important.

You will be responsible for:

• Managing staff schedules and rosters
• Ensuring staff arrive on time and do their jobs properly
• Handling discipline fairly and professionally
• Creating a positive work environment

You must be able to lead with confidence and still work well with your team.

7) Daily Opening and Closing Procedures

Every store must open and close properly. If opening is rushed or closing is not done well, the store becomes messy and problems start.

Your job is to ensure:

• Daily opening procedures are followed
• Daily closing procedures are completed correctly
• Staff know their responsibilities for opening and closing
• Money, stock and store areas are properly checked

8) Marketing Activities in the Store

Marketing is not only for head office. A store manager also plays a role in promoting specials and incentives.

You will ensure:

• Promotions are introduced properly
• Incentive programmes are implemented
• Customers are informed about specials
• Staff understand what to promote

9) Training, Meetings and Staff Development

A strong store is built with trained staff. When people are trained properly, service improves, speed improves, and mistakes reduce.

Your duties include:

• Ensuring training programmes are in place
• Staff development and coaching
• Holding regular structured staff meetings
• Keeping performance standards clear

10) Recruiting and Selecting Staff

If the store is growing or someone leaves, you may need to recruit new employees.

You will:

• Assist with recruitment and selection
• Lead, train and monitor store staff
• Increase productivity through correct staffing

11) Performance Evaluation of Employees

Staff performance must be monitored so that everyone understands expectations.

You will:

• Evaluate performance
• Correct poor performance
• Recognise hardworking staff
• Ensure the store team stays productive

Requirements (What Pedro’s Wants From Applicants)

To qualify for this position, you must have the right experience and skills.

Experience Needed

• Minimum 3 years restaurant and fast-food service experience
• Management experience is very important for this role

Additional Advantage

• GAAP experience and knowledge (this is a plus, not a must)

Skills and Personal Qualities

Pedro’s wants someone who has:

• Strong management skills
• Great organisational skills
• Excellent customer service
• Good verbal communication skills
• Strong problem-solving skills
• Ability to lead a team and push performance

Who Should Apply for This Job?

This position is best for someone who:

• Has fast-food or restaurant experience
• Enjoys leading a team
• Can handle pressure
• Can deal with customers confidently
• Understands sales, profit and targets
• Is mature, responsible, and disciplined

If you are the type of person who wants to grow and become a higher-level manager, this job could open doors for your future.

How to Apply for Pedro’s Senior Store Manager Job

To apply, you should prepare the following:

• Updated CV
• Certified copy of ID
• Copies of qualifications (if you have any)
• Proof of previous restaurant/management experience

When you submit your application, make sure your CV is clear and shows your management experience and fast-food background.

✅ Apply Here: Send Your Application for Pedro’s Senior Store Manager Vacancy (use the official Pedro’s job application platform or listing where you found the vacancy)

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