City Of Tshwane Is Hiring 3 Youths with Matric to Be Customer Care Agents
Job Purpose To handle face-to-face, telephonic and email interactions andcorrespondence in general with customers regarding all City ofTshwane services, to meet customers’ needs by analysing,processing and coordinating information on the serviceinterruption process through requests or complaints fromcustomers and to locate customers’ details on the system toresolve enquiries efficiently in order to provide a consistentstandard of quality service Requirements Personal Competencies Primary Fuctions Position ID(s) : S70030531; S70026162; S70021864 Enquiries: M Chikane (012 558 8728), N Ndlovu (012 358 5252) or B Tau…