OneCart Hiring Personal Shoppers: Your Guide to Applying

Original Title: “OneCart is Hiring Personal Shoppers”

Rewritten for Google Discover: “Join OneCart: Exciting Personal Shopper Jobs Available Now!”

OneCart, South Africa’s premier on-demand grocery delivery platform powered by Massmart, is hiring Personal Shoppers for various locations, including Sandton City (Johannesburg), Cape Gate Mall (Western Cape), Durban-Malvern (KwaZulu-Natal), Carnival City (Gauteng), and Midrand (Grey Owl Shopping Centre). These roles involve assisting customers with grocery shopping in leading retail stores. Below is a step-by-step guide to applying based on available information.

Steps to Apply for OneCart Personal Shopper Jobs

1. Visit the Official Career Portal

• Go to OneCart’s careers page at www.onecart.co.za or onecart.simplify.hr to view current job listings.
• Alternatively, check platforms like LinkedIn, MyJobMag, or Adzuna for specific postings (e.g., Sandton City, Cape Gate Mall).

1. Search for Personal Shopper Vacancies

• Look for roles titled “Personal Shopper” or “Personal Concierge Shopper” in locations such as:
  • Sandton City, Johannesburg (Gauteng) – Closing March 7, 2025
  • Cape Gate Mall (Western Cape)
  • Durban-Malvern (KwaZulu-Natal)
  • Carnival City, Gauteng (Boksburg, Brakpan, Springs, Benoni, Germiston)
  • Midstream Grey Owl Shopping Centre, Midrand (Gauteng)
  • Other cities like Klerksdorp, Pretoria, or Limpopo branches

1. Review Job Requirements

• Ensure you meet the criteria:
  • Age 18–37 (some postings allow up to 45).
  • Matric certificate (Grade 12) required.
  • Fluency in English for customer communication and typing in complete, structured sentences.
  • Strong customer service skills, attention to detail, and ability to work in-store during retail hours.
  • Responsibilities include advising customers, selecting quality products, handling orders, and resolving queries (e.g., suggesting substitutes for unavailable items).

1. Submit Your Application

• Apply online via onecart.simplify.hr or www.onecart.co.za by registering or logging in and uploading your CV, Matric certificate, and ID copy.
• Alternatively, email your CV and a short introduction specifying the Personal Shopper role to recruitment@onecart.co.za.
• For specific locations (e.g., Carnival City), ensure you reside in nearby areas like Boksburg, Brakpan, Springs, Benoni, or Germiston.
• Note deadlines, such as March 7, 2025, for Sandton City.

1. Prepare for the Interview

• The interview process is easy and takes about a week, with an average experience rating. Expect questions like:
  • “What do you know about customer service?”
  • “If a client orders a 150g Wholenut Chocolate and it’s out of stock, what do you do?”
• Highlight your customer service skills, ability to handle substitutions, and enthusiasm for retail. Training in Welkom may be required for some roles.

1. Monitor Application Status

• If you don’t hear back within two weeks, consider your application unsuccessful.
• For support, contact OneCart at hello@onecart.co.za or 087 701 6725 (9 AM–6 PM).

Additional Tips

• Tailor Your CV: Emphasize customer service, retail experience, or communication skills. Highlight your ability to select quality products (e.g., checking expiry dates, ensuring bread isn’t squashed).
• Understand the Role: Personal Shoppers act as in-store concierges, shopping at stores like Pick n Pay, Woolworths, or Clicks, fulfilling orders via smartphone, and communicating with customers via in-app chat or WhatsApp for substitutions. You’ll stay in-store during shifts to pick, scan, and pack orders.
• Work Environment: Employees describe a fun, productive workplace with teamwork and reasonable hours, but some report challenges like favoritism, unpaid overtime, and limited growth to supervisory roles. The role suits those seeking extra cash or retail experience.
• Salary Insight: Salaries for Personal Shoppers are modest (around R4,000–R6,000/month), with no annual increases or permanent contracts, making it more of a side hustle.
• Company Overview: OneCart, founded in 2016 and launched in 2018, operates in 40 South African locations, offering 60-minute grocery delivery from multiple retailers. It won the 2019 MEA Business Award for Best Premier Grocery Delivery Service.
• Avoid Scams: Never pay for applications. Verify postings through www.onecart.co.za or onecart.simplify.hr.

Notes

• Career Growth: Growth to supervisory roles is limited and may depend on connections rather than performance. However, the role offers retail experience and customer interaction skills.
• Legal Note: Ensure compliance with South African labor laws. OneCart’s application process involves data processing per their privacy policy.
• Challenges: Expect retail hours, random days off, and occasional late shifts due to transport issues. Customer ratings impact performance, so prioritize service quality.

For the latest vacancies, visit www.onecart.co.za or onecart.simplify.hr. Apply before deadlines like March 7, 2025, for Sandton City, to join OneCart’s dynamic team

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