Mr Price Group Limited Vacancies

Mr Price Group Limited Vacancies

Telesales Agent (Insurance) at Mr Price Money

Are you passionate about sales and looking for an exciting opportunity to grow your career in the insurance industry? Mr Price Money, a leading financial services provider in South Africa, is seeking dynamic and motivated Telesales Agents to join their Insurance Sales team in Durban, KwaZulu-Natal. This on-site role offers the chance to work in a fast-paced environment, helping customers secure the right insurance products while enjoying a range of employee benefits and career development opportunities.

If you have a knack for communication, a sales-driven mindset, and a desire to make a difference, this could be the perfect role for you. Read on to learn more about the company, responsibilities, and what it takes to succeed as a Telesales Agent at Mr Price Money.

About Mr Price Money

Mr Price Money is part of the renowned Mr Price Group, a retail giant with a strong presence across South Africa. Known for its affordable and trendy merchandise, the Mr Price Group includes popular brands like Mr Price, Mr Price Home, Mr Price Sport, and Miladys. Mr Price Money extends the group’s commitment to value by offering accessible financial products, including insurance, loans, and savings solutions.

With a focus on innovation and customer-centric services, Mr Price Money has become a trusted name in the financial services sector. The company prides itself on creating a vibrant and inclusive work environment where employees can thrive and grow.

Role Responsibility: Telesales Agent (Insurance)

As a Telesales Agent at Mr Price Money, you will play a key role in driving insurance sales and ensuring customer satisfaction. Your primary responsibilities will include:

• Customer Engagement:
  • Contact prospective customers to present information about available insurance products.
  • Deliver prepared sales pitches using scripts to persuade potential customers to purchase.
  • Explain product features, benefits, and pricing clearly and effectively.
  • Answer customer questions and address concerns to build trust and confidence.
• Compliance and Administration:
  • Adhere to FAIS (Financial Advisory and Intermediary Services) and FICA (Financial Intelligence Center Act) standards during customer interactions.
  • Update customer details and communication logs on the Customer Debtor System (CDS).
  • Ensure all customer information, including personal, employment, and contact details, is accurate and up-to-date.
• Performance and Quality Assurance:
  • Meet and exceed sales targets to earn uncapped incentives.
  • Maintain high-quality call standards in line with Service Level Agreements (SLAs).
  • Continuously improve sales techniques and product knowledge to enhance performance.

Effective Management of Staff

While this role primarily focuses on sales, effective teamwork and collaboration are essential for success. As a Telesales Agent, you will:

• Work closely with team members and supervisors to achieve collective goals.
• Participate in training sessions and team meetings to stay updated on product offerings and sales strategies.
• Provide feedback and support to colleagues to foster a positive and productive work environment.

Effective Management of Operations

To ensure smooth operations, you will:

• Follow company protocols and procedures for customer interactions and data management.
• Use the Customer Debtor System (CDS) efficiently to track and update customer information.
• Maintain compliance with industry regulations, including FSB (Financial Services Board) standards, the National Credit Act (NCA), and the Protection of Personal Information Act (POPI).

Effective Management of Business Development Function

Your role will contribute to the growth of Mr Price Money’s insurance business by:

• Identifying potential sales opportunities through proactive customer outreach.
• Building strong relationships with customers to encourage repeat business and referrals.
• Staying informed about market trends and competitor offerings to provide valuable insights.

The Ideal Candidate: Skills and Attributes

To excel as a Telesales Agent at Mr Price Money, you should possess the following skills and attributes:

• Sales Expertise:
  • At least 1 year of experience in a sales environment, preferably selling life insurance policies.
  • Proven ability to meet and exceed sales targets.
• Communication Skills:
  • Excellent verbal communication skills to engage customers effectively.
  • Active listening skills to understand customer needs and provide tailored solutions.
• Compliance Knowledge:
  • Familiarity with RE5, FAIS, and other relevant legislation (NCA, POPI, etc.) is advantageous.
  • Strong understanding of FSB compliance and ethical business practices.
• Personal Attributes:
  • Self-motivated and results-driven.
  • Resilient and able to handle rejection positively.
  • Detail-oriented with strong organizational skills.
  • A team player with a positive attitude and strong work ethic.

What’s in it for You?

Joining Mr Price Money as a Telesales Agent comes with a host of benefits designed to support your personal and professional growth:

• Uncapped Incentives: Earn attractive incentives based on your sales performance.
• Career Development: Access extensive learning and development opportunities to advance your career.
• Employee Discounts: Enjoy discounts on merchandise at all Mr Price Group stores.
• Share Scheme: After one year of permanent service, become a part-owner of the company through the share scheme.
• Health and Wellness: Benefit from comprehensive wellness programs to support your physical and mental well-being.
• Recognition and Rewards: Get recognized and rewarded for your achievements through exciting incentive programs.
• Vibrant Work Environment: Join a dynamic and energetic team where every day brings new challenges and opportunities.

If you’re ready to take your sales career to the next level, the Telesales Agent role at Mr Price Money offers the perfect platform to showcase your skills and achieve your goals. With a supportive work environment, attractive benefits, and opportunities for growth, this role is ideal for ambitious individuals who are passionate about sales and customer service. Don’t miss out on this exciting opportunity to join a leading financial services provider and make a meaningful impact. Apply today and become part of the Mr Price Money family!

Telesales Agent(insurance) Mr Price Money

Telesales Agent (mobile) Mr Price Money