Motus Corporation
Job Description
Job Title: Administrator Costing
Location: [Vereeniging]
Job Type: Full-time
Reports To: Service Manager
To maximize the profitability of the Service department by means of effective costing and claims within warranty parameters.
Key Performance:
Customer Satisfaction
Process all warranty claims in line with OEM and dealership policies and procedures. Liaise with the relevant staff in the service department and at OEM to resolve costing and warranty issues
Campaign Coordinator, Service Core Processes Gate Keeper
Download relevant campaign information from Partner Net and pass on information to the service manager
Warranty Claims
Gate 1 Service Core Process – checking before loading on system. Quality control – Warranty Submissions and
Gate 2 – Pre-Repair commencement
Gate 3 – Quality
Gate 4 –Costing
Return defective parts to manufacturer as required.
Minimum Experience And Qualifications:
Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level
Valid Driver’s
Computer Literacy,
1-year experience in similar environment.
Knowledge of VW Warranty and Costing policy and procedures will be an
Knowledge of OEM operating systems
Competencies:
Display high value and integrity in task execution.
Remains calm in emotional and stressful
Open to
Understands the business value chain and the role own team plays in delivering value to
Quickly builds effective relationships with colleagues, manager and key stakeholders/customers.
Team
Embracing diversity and
Attention to and insight in business
Identify problems, report and suggest
Applications should be accompanied by Curriculum vitae, copies of certificates, indicating achievements, knowledge, skills and qualifications. Applicants will have to sign consent for ITC, criminal checks and relevant assessments
To apply for this job please visit motus.simplify.hr.
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