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Momentum: Contact Centre Learnerships 2025

Momentum: Contact Centre Learnerships 2025

Are you seeking a Learnership opportunity to develop your potential and create a bright future at an industry-leading healthbusiness? Are you a dynamic, self-starter who is passionate about client service? This is the opportunity for you! We have an exciting learnership available at Momentum Health, which will commence on 01 May 2025 and be completed on 30 April 2026.

Duties & Responsibilities

  • Attend classroom activities and practical on-the-job training aswell as carry out functions in line with the Learnership as required by Momentum Metropolitan
  • Acquire knowledge of company products, policies, and procedures in order to be successful at on-the-job training activities
  • Compile a Portfolio of Evidence for submission to Sector Education and Training Authority (SETA)
  • Complete logbooks for work-based learning
  • Complete formative and summative assessments and achievethe required level
  • Demonstrate skills in using the company’s systems and understanding operational processes
  • Conduct yourself as an employee of Momentum Metropolitan and display the Momentum Group values

Requirements:

  • Completed Grade 12 (Matric)
  • Passed Mathematics with 40% or Mathematical Literacy with minimum 60%
  • Passed English and another South African language with a minimum of 50%
  • Computer Literacy is an advantage
  • Unemployed and can commit to a 12-month programme
  • Be a South African citizen between the ages of 18 and 30 years
  • Be available from 01 May 2025 to 30 April 2026
  • Be able to commute to the workplace on your own
  • Not be studying (part-time or full-time) at a tertiary level during the duration of the Learnership
  • Not have completed the same Learnership previously

People with disabilities are also encouraged to apply

Skills and Competencies:

  • Demonstrate commitment to working within the medical scheme industry
  • Attention to detail
  • Ability to work under pressure while being client centric at all times
  • Good communication skills with the ability to access and use information
  • Ability to think on one’s feet and problem solve
  • Collaboration and inclusiveness
  • Self-management and results-driven

How to Apply

NB. Upload certified copy of Matric certificate and ID in your Online Application (Copies should not be older than 3 months)

Apply Online for the Momentum: Contact Centre Learnership Programme 2025

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