We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within, wherever possible. We will ensure that we accommodate internal candidates, however to maintain a competitive advantage and to recruit best talent is also important for the organisation.
Learners Support Agent
ALSO APPLY FOR Coca-Cola Generic Management Learnership 2025:
If you do not hear back from us within 4 weeks, please consider your application unsuccessful.
| Closing Date | 2025/01/20 |
| Reference Number | TBH250115-1 |
| Job Title | Learners Support Agent (LSA) – OR Tambo |
| Department | Support Services |
| Location – Clinic or Facility | OR Tambo |
| Location – Town / City | OR Tambo |
| Location – Province | Eastern Cape |
| Location – Country | South Africa |
| Job Advert Summary | TB HIV Care (THC), in existence since 1929, is an internationally recognised non-profit organisation. We provide health care services throughout South Africa to both the general population and communities at increased risk for HIV and TB, including adolescent girls and young women, sex workers and people who use drugs. THC provides a stimulating work environment and the opportunity to work with leaders in the field of HIV and TB prevention and care. Our work culture is adapted to the constantly evolving South African health care environment and will suit solution-driven team players interested in opportunities for career development while working to connect people with care. Purpose of the position: The Learner support agent will conduct mobilization and pre-vulnerability screening to identify the vulnerable AGYW and record on the case management register. Provide case management to all AGYW initiated on PrEP to promote continuation in care. |
The role of the Learners Support Agent (LSA) is multifaceted and crucial in connecting vulnerable communities to essential health services. For instance, LSAs may work closely with local schools, community centers, and health clinics to raise awareness about HIV prevention methods and resources available to adolescents and young women. This proactive approach not only helps in mobilizing support but also in dispelling myths and stigma surrounding HIV/AIDS. By conducting workshops and information sessions, LSAs can educate young people about the importance of prevention strategies like PrEP (pre-exposure prophylaxis) and regular health check-ups.
Furthermore, the role requires a deep understanding of cultural sensitivities and the ability to communicate effectively in multiple languages. Being fluent in English, IsiXhosa, and potentially other South African languages allows LSAs to connect with a broader range of individuals, ensuring that health messages are conveyed in an accessible and relatable manner. This aspect is particularly important in a diverse country like South Africa, where language and culture significantly impact individuals’ willingness to seek help.
LSAs are also instrumental in the recruitment and retention of young women in youth care clubs. These clubs serve as supportive environments where young women can discuss their experiences, challenges, and successes in navigating health services. By fostering a sense of community, LSAs help empower these individuals to take charge of their health and well-being.
In a world increasingly reliant on technology, computer literacy and IT skills are becoming essential for LSAs. They often utilize digital platforms to track data, manage case files, and communicate with team members. Proficiency in these areas can enhance their efficiency and effectiveness, allowing them to focus more on community engagement rather than administrative tasks.
| Minimum Requirements | Grade 12/TVET college level 2 or Grade 10 with 1 year experience in HIV programmesBe between the ages of 18-35 yearsAbility to communicate in English, IsiXhosa and other South African languages Driver’s license would be advantageousHIV Counselling with be advantageous |
It’s important to note that even if you do not receive a response within the specified timeframe, your application will be considered for future openings. We value each submission and encourage you to apply for other roles that may align with your skills and interests.
In addition to creating community awareness, LSAs are vital in engaging with local stakeholders, including health care providers, non-profit organizations, and government agencies. This collaboration ensures a comprehensive approach to health education and resource distribution. For example, by partnering with local NGOs, LSAs can leverage additional resources and support for their communities, enabling them to reach a wider audience and provide more comprehensive care.
| Duties and Responsibilities | Create community awareness on issues affecting the lives of AGYW within their communitiesMobilize support for PREP and PP_PREV programmes Provide and educate AGYW and their peers with information on HIV and AIDS, human rights, gender inequality and gender-based violence as well as PrepConduct pre-screening to identify vulnerable AGYW and hand hold to structural programsImplement effective case management strategies in accordance with the Case Management Standard Operating Procedures.Provide face-to-face youth care clubs in accordance with the identified needs of the AGYW.Ensure that referrals to outside agencies are Support the team in assessing the needs of youth in relation to HIV prevention, linkage to care and adherence to treatmentParticipate in interdisciplinary team and case review meetingsRecruit AGYW to youth care clubs Submit monthly reports to the clinical trainer. |
| Skills and Competencies | Excellent communication skills Attention to detail Computer literacy and IT skills Problem-solvingStakeholder managementExcellent organisational and administration skills |
Our commitment to Employment Equity is unwavering, and we strive to create a diverse workforce reflective of the communities we serve. We recognize the importance of inclusive hiring practices and actively encourage individuals from various backgrounds to apply. Our internal promotion policies aim to recognize and reward talent within the organization, fostering a culture of growth while simultaneously attracting external talent to infuse fresh perspectives into our workforce.
If you do not hear back from us within 4 weeks, please consider your application unsuccessful.
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