FNB Receptionist Job Vacancy 2026
FNB Receptionist Job Vacancy 2026 (Job Requisition ID: R44743)
Front Desk | Customer Service | Banking Careers
Looking to start or grow your career in banking administration? First National Bank (FNB) is inviting confident, professional, and service-driven individuals to apply for the Receptionist position. Be the first point of contact in a dynamic, innovative environment that values curiosity, excellence, and growth.
Position: Receptionist
Company: First National Bank (FNB)
Job Requisition ID: R44743
Closing Date: 21 January 2026
About the Role
As a Receptionist at FNB, you will be the face and voice of the organisation—welcoming visitors, managing calls, and ensuring a professional front-office experience that exceeds expectations.
Key Responsibilities
- Welcome and assist visitors professionally
- Answer, screen, and direct incoming calls efficiently
- Resolve customer queries within agreed timelines
- Ensure all client communications are professional and courteous
- Provide effective administrative support through planning and reporting
- Manage costs and expenses within approved budgets
- Comply with governance, legislative, and audit requirements
- Direct visitors to the correct departments based on their needs
- Continuously develop skills and competencies
Minimum Requirements
- Matric (Grade 12)
- Office Management certification (advantageous)
- Proven experience as a Receptionist or Front Office Representative
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Strong organisational and multitasking abilities
- Professional appearance and customer-focused attitude
- Ability to work proactively and independently
Why Join FNB?
- Collaborative and inclusive work environment
- Opportunities to innovate and grow professionally
- Exposure to diverse teams and industry experts
- A culture that encourages curiosity and mastery
Ideal Candidate Traits
- Curious and eager to learn
- Courageous and adaptable
- Committed to personal and professional excellence
- Passionate about customer service
Employment Equity
All appointments will be made in line with the FirstRand Group Employment Equity Plan. Candidates with disabilities are encouraged to apply and may disclose disability information voluntarily. All information will be kept confidential unless legally required.
Apply Now
Interested in taking the next step in your career? Submit your application before 21 January 2026.
Introduce yourself to our recruiters and apply today — your future at FNB starts here.
