Fidelity Services Group Control Room Operator

Job Description

Control Room Operator

A vacancy exists for Control Room Operators stationed at the Robertville Branch.  The main purpose of the position is to ensure Surveillance operations and report on it.

Requirement:

• PSIRA grade B/A renewed.
• Must reside in the Johannesburg area.
• Fully computer literate (Outlook, Excel, Word, What’s App) and has the ability to work their way around and understand when being taught how to use other software programs.
• Have at least 2 years Control Room environment experience actively working as an Operator.
• Good administrative skills.
• Security Experience – Observe, act and report.
• Excellent Observation and reporting skills
• Excellent English written and verbal communication skills.
• Contactable references.
• No criminal record (This will be verified)
• Reliable and sober habits.

Main duties & Responsibilities:

• Establish and sustain effective risk management.
• Establishment and maintenance of an effective information network to investigate prioritized crime threats.
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.

Behavioural Competencies:

• Critical Thinking
• Self-discipline
• Active Listening
• Complex problem solving
• Social Perceptiveness
• Good communication, planning and organizing skills.
• Ability to work independently and with own initiative.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.