Fidelity Security Services Is Hiring Training Officers Across South Africa
Fidelity Security Services invites suitably qualified applicants to apply for their Training Officer vacancies available nationally. This is a fixed-term contract for three (3) years, and the closing date for applications is 06 March 2026. If you have a passion for training, mentoring, and developing people within the security industry, this opportunity could be the career step you have been waiting for.
Build a Meaningful Career as a Training Officer at Fidelity Security Services
Fidelity Security Services is one of South Africa’s most respected security companies, known for its strong commitment to skills development, quality training, and professional growth. The company is now looking for dedicated and experienced Training Officers to join its Group Learning and Development Division, reporting directly to the Regional Training Manager.
This role is available nationally, meaning successful candidates may be placed in different regions across South Africa. If you enjoy teaching, guiding learners, and making a real impact on people’s careers, this position offers long-term growth, stability, and purpose.
What Is the Role About?
The main purpose of the Training Officer position is to present, facilitate, and assess training programmes within the security environment. You will be responsible for ensuring that all training is delivered according to industry standards, legal requirements, and Fidelity’s internal quality systems.
This role is not just about standing in front of a class. It is about shaping skilled, confident, and compliant security professionals who meet national standards and are ready for real-world challenges.
Minimum Requirements You Must Meet
Before applying, it is important to make sure you meet the minimum requirements. Fidelity Security Services is strict about compliance, so all qualifications and registrations are essential.
To qualify, you must have:
- Grade 12 / NQF Level 4 qualification
- A valid EB driver’s licence
- Basic to good knowledge of Microsoft Windows and Microsoft Office
- PSIRA Instructor Grades E to A
- Facilitator registration with ETDP SETA
- Assessor registration with ETDP SETA and SASSETA
- Moderator registration with ETDP SETA and SASSETA (this is an advantage but not compulsory)
- Accreditation to facilitate and assess Skills Programmes 1, 2, and 3 (this is compulsory)
- General Security Practices (GSO) at NQF Level 3
- A Specialist Security Practices qualification at NQF Level 4 will be an added advantage
Meeting these requirements shows that you are ready to train others professionally and legally within the security sector.
Key Duties and Responsibilities
As a Training Officer, your daily work will focus on developing learners and maintaining high training standards. Your responsibilities will include, but are not limited to:
- Presenting and facilitating security training in line with approved curricula
- Assessing learners fairly and accurately using approved assessment methods
- Coaching and mentoring learners on learnership programmes
- Ensuring learners achieve competence based on unit standards and learning outcomes
- Following Fidelity’s Quality Management System and best practices
- Making sure all training complies with legislation and quality bodies such as SASSETA, PSIRA, QCTO, and the Department of Labour
- Keeping training records updated and accurate
- Supporting learners throughout their training journey to help them succeed
This role plays a critical part in maintaining the quality and reputation of Fidelity Security Services.
Skills and Knowledge Needed to Succeed
To perform well in this role, you need a strong mix of technical knowledge and people skills. Fidelity is looking for candidates who have:
- Strong written and verbal communication skills
- Good planning and time management abilities
- Solid administration and record-keeping skills
- Confidence in presenting and facilitating training
- The ability to handle conflict professionally and calmly
- A clear understanding of training standards and compliance requirements
These skills help ensure training is effective, professional, and learner-focused.
Personal Qualities That Matter
Fidelity Security Services values people who take pride in their work and care about developing others. The ideal candidate should have:
- Strong problem-solving skills
- The ability to build and maintain positive relationships
- The confidence to work independently and use initiative
- A team-focused mindset
- High attention to detail and accuracy
- A strong customer and learner-focused attitude
These qualities make a big difference in a training environment where guidance and support are essential.
Core Competencies Fidelity Looks For
Successful Training Officers at Fidelity Security Services demonstrate the following core competencies:
- Commitment to self-development and continuous learning
- Effective and professional communication
- Strong customer and learner focus
- Ability to work well within a team
These competencies align with Fidelity’s values and long-term goals.
Employment Equity and Important Notes
Fidelity Security Group reserves the right not to fill this position. While preference may be given to internal employees, all appointments are made strictly on merit.
Historically Disadvantaged Individuals and Persons with Disabilities are encouraged to apply and are fully supported within the Fidelity Security Group.
If you do not receive feedback within five (5) working days after the closing date, please consider your application unsuccessful.
This Training Officer opportunity is ideal for professionals who want to grow their careers while helping others succeed. If you meet the requirements and are passionate about training in the security industry, make sure your application is submitted before 06 March 2026.
